laptop won't boot up

NeVeR

My uncle was nice enough to drop of his laptop to me what won't work .. as he tells me.

It's a Sony vaio pretty new mobel.

He said it wasn't dropped but i've no way of knowing.

I have it plugged in and when I press the power button is starts.. I see the Sony vaio logo on the screen and then nothing happens.

I've tried to press ESC / DEL / F2/F8/F12 to get into bios but nothing seems to work...

I popped open the ram / hard drive flaps on the back see if anything was lose and it looked ok.

Does anything have any ideas of other things I could do to try get it working ?

thanks.

advertsfox

Change the RAM or if 2 sticks already exist, try each one individually.

NeVeR

I've never changed laptop ram.. but i'll give it a go later tonight. -- thanks.

yoyo

Could be a dead hard drive also, I'd be checking that first

Nick

NeVeR

yoyo wrote: »

Could be a dead hard drive also, I'd be checking that first

Nick

whats best way to check that ?

bonzodog2

NeVeR wrote: »

whats best way to check that ?

Take out the hard disk, it will boot to BIOS without it.

NeVeR

bonzodog2 wrote: »

Take out the hard disk, it will boot to BIOS without it.

cool thanks. I've a few things to test to get me start this evening.

Thanks.

NeVeR

small update on this that I can't really understand.

I took the ram out.. checked it.. and it looked fine..

I put in back in.. started the laptop up and it seemed to work..

I got a screen saying windows was not shut down correctly and I had some options. I selected to continue to windows 8 ( and not restart )

And they it just went to that black screen again..

I restarted the laptop.. and again right back to a blank screen.

So i'm not sure now.

Kimbot

NeVeR wrote: »

small update on this that I can't really understand.

I took the ram out.. checked it.. and it looked fine..

I put in back in.. started the laptop up and it seemed to work..

I got a screen saying windows was not shut down correctly and I had some options. I selected to continue to windows 8 ( and not restart )

And they it just went to that black screen again..

I restarted the laptop.. and again right back to a blank screen.

So i'm not sure now.

Remove ram and reseat. Try powering on with a windows 8 disk in and see if you can get the recovery option going.

NeVeR

i found out here how to get into bios.. http://community.sony.com/t5/VAIO-Upgrade-Backup-Recovery/How-can-I-enter-bios-on-my-vaio-I-want-to-boot-from-the-cd-drive/td-p/60063

i have to use the "Assist" key.

NeVeR

jonny24ie wrote: »

Remove ram and reseat. Try powering on with a windows 8 disk in and see if you can get the recovery option going.

what do you mean reseat? .. as it remove and put back in ?

I don't have the recovery disk.. but I could try get it.

Kimbot

NeVeR wrote: »

what do you mean reseat? .. as it remove and put back in ?

I don't have the recovery disk.. but I could try get it.

Yeah take it out and pop it back in.

It's odd your getting the boot menu sometimes and black screen the others

rebeve

NeVeR wrote: »

what do you mean reseat? .. as it remove and put back in ?

I don't have the recovery disk.. but I could try get it.

Try the ram one stick at a time .Reseat means to make sure the ram is fixed is place

properly .It looks to me that you have a either faulty ram or just a bad connection .

NeVeR

there's only one it//

I found a setting to "refresh" windows 8.. this is my 1st time ever using win 8

It's trying the refresh.. said it would keep the files.

so it's on 20% now.. hope it works

NeVeR

Ok it's booting up and windows is coming on.. It looks like its working..

But there's something wrong.

I am the admin of the laptop.. i've checked that.. but I can't install anything or even access the C drive. Keeps saying access denied

I've tried to change permissions but it's not letting..

I've read online about "taking ownership" but I cant see that anywhere.

it's like windows is blocking anything from happening... ( i officially hate Win 8 )

NeVeR

i'm gonna try pop some screen shots of the errors..

NeVeR

tried to take screen shots.. but when I open paint and pasted I got an error.. tired it again and it pasted ... then it wouldn't let me save as I had no permissions !! .. I am the admin.. i've double checked..

i'll try take a photo with my phone.