The Shelbourne

deelite

Anybody watching?

I'm waiting to find out about the man who lived there - there was an article about him in the Irish Mail on Sunday a few years back.

hawkelady

I watched it ... I enjoyed it , working in the kitchen looks like very hard work !! The rooms are so expensive :0

munster87

Half watching it now on RTE +1. Some man that head doorman! :pac:

The Wild Bunch

Anyone catch this?

Think it was first of a 3 or 4 part series. Wasn't overly impressed - the staff seem completely self absorbed and self obsessed

gidget

Yeah I watched it! Was shocked when I saw the Concierge telling two tourists who were looking for Trinity College, to get a taxi across to it! F*** sake all he had to say was just walk around the corner & it'll be straight in front of you.

F1fan

It was somewhat interesting, but a bit like a 30 min promo for the hotel.

brian_t

The Wild Bunch wrote: »

Anyone catch this?

Think it was first of a 3 or 4 part series.

They are actually getting 6 episodes out of it.

I thought it was on a par with similar series on the BBC or ITV but I can't see myself watching all six.

The Wild Bunch

brian_t wrote: »

They are actually getting 6 episodes out of it.

I thought it was on a par with similar series on the BBC or ITV but I can't see myself watching all six.

There's only so much sh*te they can talk about

Atlantic Dawn

It should have been on for an hour with just 2 or 3 episodes, too short to have over half an hour including ads

honeybear

While the staff were nice, I didn't like the part re michael flatley (not his fault) In my opinion, the sign of first class service is when all guests feel that they are getting first class treatment.

_Whimsical_

honeybear wrote: »

While the staff were nice, I didn't like the part re michael flatley (not his fault) In my opinion, the sign of first class service is when all guests feel that they are getting first class treatment.

Agreed!
I cringed when the guy said they rate guests on their status and that their rating determines the level of care they should receive. Top tier of course was occupied by politicians and actors. If he said people renting the most expensive rooms got the most pampering it would've been bad enough but saying it's status was really poor show I thought.


Overall I found it very disappointing. It's a hotel I'd love to have stayed in once to get some 5 star action but being a level one guest doesn't really appeal at those prices.

The Wild Bunch

My missus brother is getting married there next month- they're mostly working class boisterous gargle monsters.

Will be interesting to see how it goes in there!!

zoobizoo

_Whimsical_ wrote: »

Agreed!
I cringed when the guy said they rate guests on their status and that their rating determines the level of care they should receive.

Same as every major hotel in the world..

The Wild Bunch

I'll be sure to piss on the floor and ****e in the urinal

BabysCoffee

Oooh I am enjoying this programme!

P. Breathnach

I think it is a car-crash, a PR disaster for the hotel.

There is a clear message that, because I am not a celebrity, my money is not good enough to get me their full commitment. With rack rates of €400+ per night, I don't think that less than 100% commitment is enough.

The Wild Bunch

P. Breathnach wrote: »

I think it is a car-crash, a PR disaster for the hotel.

There is a clear message that, because I am not a celebrity, my money is not good enough to get me their full commitment. With rack rates of €400+ per night, I don't think that less than 100% commitment is enough.

Spot on

DebDynamite

P. Breathnach wrote: »

I think it is a car-crash, a PR disaster for the hotel.

There is a clear message that, because I am not a celebrity, my money is not good enough to get me their full commitment. With rack rates of €400+ per night, I don't think that less than 100% commitment is enough.

Agreed. If there's no chance of me getting the special VIP bath mat (), I'm just not interested.

The Wild Bunch

Pass me the sick bucket

This is ****ing horrendous

amdublin

Grrrr how did I miss this thread?!

I LoooooOOOOOVVVVEDDDD IT!!!!

The Wild Bunch

amdublin wrote: »

Grrrr how did I miss this thread?!

I LoooooOOOOOVVVVEDDDD IT!!!!

:eek::eek:

amdublin

Yup! I did.

Over on the twitter machine they seem to have loved it also.

kingtut

Oh my god I hated it, it would certainly put me off stopping in for a bite to eat or a pint!

Just goes to show how management do sweet f*ck all and get paid a fortune where as the actual hard workers (cleaners, kitchen porters, pot scrubbers, waiting staff etc) not only get minimal pay but also don't even get shown on camera. :mad:

LynnGrace

P. Breathnach wrote: »

I think it is a car-crash, a PR disaster for the hotel.

There is a clear message that, because I am not a celebrity, my money is not good enough to get me their full commitment. With rack rates of €400+ per night, I don't think that less than 100% commitment is enough.

I only saw bits here and there, but that was the impression I got also.
There was a clip where they were preparing a room for Michael Flatley, and some kind of tray of goodies was being put in the room, but it wasn't deemed good enough by one of the senior managers because it was for a celebrity, and had to be replaced.

honeybear

Watched this last night (this episode hasn't changed my initial opinion-it comes across as a pretentious hotel-hardworking & happy staff though). Did anyone think they saw someone who looked like Mary Hanafin chatting at the bar? Can't check it on RTE player. Could be wrong-a lot of people look like her!

BabysCoffee

Was in the Shelbourne yesterday. Wow there is a lot going on in there. It's like a bus station. Personally I think the check in area is a bit too flashy. Very Vegas style IMO

amdublin

Where is the check in??

Any sign of the hawt manager?! :pac:

BabysCoffee

amdublin wrote: »

Where is the check in??

Any sign of the hawt manager?! :pac:

Check in is off to the right at the back of lobby

No sign of the manager and would we say he is hawt?!

vidor

amdublin wrote: »

Where is the check in??

Any sign of the hawt manager?! :pac:

Just going by your recent posts...you sure you're watching the same show as everyone else?

P. Breathnach

BabysCoffee wrote: »

Was in the Shelbourne yesterday. Wow there is a lot going on in there. ...IMO

There has been a lot going on; from yesterday's paper: http://www.irishtimes.com/business/sectors/commercial-property/shelbourne-hotel-acquired-by-us-property-investment-group-1.1884964.

I wonder what the new owners think of the PR value of the television programme.

The Wild Bunch

What purpose does the fat lad serve in reception, other than patting himself on the back?

BabysCoffee

The Wild Bunch wrote: »

What purpose does the fat lad serve in reception, other than patting himself on the back?

He's the concierge

The Wild Bunch

BabysCoffee wrote: »

He's the concierge

Don't they have to be......mobile?

He just...... sits there

BabysCoffee

The Wild Bunch wrote: »

Don't they have to be......mobile?

He just...... sits there

Nah they pretty much sit at their desk and answer questions and make reservations etc

The Wild Bunch

BabysCoffee wrote: »

Nah they pretty much sit at their desk and answer questions and make reservations etc

I wouldn't be enamoured with any of the staff to be honest. All seem pretentious and uppity, particularly the HR woman.

If she was chocolate she'd eat herself

smurfjed

I'm waiting to find out about the man who lived there - there was an article about him in the Irish Mail on Sunday a few years back.

Are you talking about John Galvin who lived there with his family? He had a whole floor to himself.

deelite

smurfjed wrote: »

Are you talking about John Galvin who lived there with his family? He had a whole floor to himself.

Cant remember his name but according to the paper he was came from an extremely wealthy family (American maybe). The paper were guessing where he would go when the Shelbourne was being refurbished. Is he still living in the hotel?

LynnGrace

The Wild Bunch wrote: »

What purpose does the fat lad serve in reception, other than patting himself on the back?

Directing tourists to take a taxi to Trinity College.

JONJO THE MISER

Really pisses me of with all this fawing over people they call vip, nobody is a vip, everybody is a human and equal in my opinion.

smurfjed

Yea right, so i go to the hotel and stay in a 1500 euro suite and you stay in a 150 euro room, you expect us to be treated the same way? Sorry but my business is worth more to the hotel than yours, therefore they must make the effort to keep me going there.
Same logic applies to any business.

amdublin

But it does seem they serve an excellent serve to everyone.
And that for the 1500'ers they raise that excellent standard even higher.

The staff all seem excellent from the program. They must be all very proud watching it.

Those handmade Easter eggs! Wow!!!

The Wild Bunch

You have to ask yourself what sort've gob****es would fork out that much wonga to stay in an expensive kip like that

smurfjed

Probably the same type of gob****es that has risen to a level in a company that entitles them to first class hotel suites and first class air travel

amdublin

The Wild Bunch wrote: »

You have to ask yourself what sort've gob****es would fork out that much wonga to stay in an expensive kip like that

It looks like far from a "kip" to me.

amdublin

Mod:
Please lay off the personal abuse/personal criticisms of the staff who work there and the customers

vidor

The Wild Bunch wrote: »

Pass me the sick bucket

This is ****ing horrendous

This. How much would this hotel be paying for a little pr stunt like this? Can't believe they managed to make 6 eps out of it.

CelticCub

I thought it was a pretty poor decision by a leading hotel to do a 'reality' style TV show and I think it has proved to be. I doubt their business will suffer much however. Always curious why they feel they can stop traffic on the Green just to do PR shoots etc...I know if they tried to stop me they would get a blast of the horn and by driven past or why the double yellow lines outside the hotel don't seem to be enforced and guests are allowed park and be dropped off there?

I know the mod said not to criticise staff members but the last episode where the guy said 'when girls ask me what I do I tell them I make dreams come through'.....pass me that puke bucket when your finished with it!

vidor

Of the many lame moments so far, the worst has to be stopping the traffic to let some rugby fans cross the road.

Tabnabs

The guy with the glasses (customer relations manager?), impresses me the least (and that's all I'll say on that).

I think the genuine management do a terrific job in fairness. This is reflected in the standard of the hotel and the reputation it achieves. I think the kitchen staff are by far the most impressive and come across as having the least ego.

On the VIP side, a few key names bring in far more general punters than a hotel full of other randomers. So it's easy to see why they get treated so well when they add some notoriety to the hotel. Although I lol'd at the GM saying leave the nice book in Omar Sharif's room, but just don't let him keep it. Really, on camera??

I've always thought it would be very nice to spend a night there, but after watching the promo show, I'd feel a bit ripped off for spending that kind of money to be just another head-in-the-bed. Maybe afternoon tea beside some genuine rich folk :pac:

evilivor

vidor wrote: »

Of the many lame moments so far, the worst has to be stopping the traffic to let some rugby fans cross the road.

Or the Voiceover speaking of "omelette Arno Benét" like it was French when it's "omelette Arnold Bennett" after the English bloke it's named for.

mikemac1

It's all so soft, safe and bland

Years ago the Adelphi in Liverpool did a similar show and they showed what realy goes on in hotels which is extreme stress and shouting matches.

The Shelbourne don't want this and that's fine. I'm get the feeling I'm watching a PR job