Hotmail deleted all my emails

Sussipod

Did this happen anyone else when hotmail moved to outlook? Granted I stopped using my hotmail because I moved to gmail, but I need to get some emails from 7 years ago which I knew were there if I needed them. Now I need them and they are deleted.

Surely under Data Protection Act they cannot do that. has anyone else been successful in getting all their old emails restored before hotmail moved to outlook?

coylemj

Unless you were paying them to store the data, they have no contractual obligation to you and the Data Protection Act is all about protecting you from unauthorised disclosure of personal data, it is not about placing an obligation on a third party to hold on to your data for free in perpetuity.

Kimbot

When you stopped using it after a certain time it becomes inactive, once its inactive the address can be used again but from a brand new setting or else released back into the pool of names for use by others.

dilallio

What did Microsoft support say when you asked them?

Valentine1

You would have agreed to certain terms and conditions when you created you account. I would expect this would allow them to delete your account/emails after a certain period of inactivity, seven years would certainly be considered long enough.

Snake

How is this a legal matter?

No Pants

Maybe this should be moved to the archeology forum.