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Yodel / Fastway

travellingbid · 2014-07-16 13:57:31

Hi Fastway / Yodel have had a parcel on route to me since 4th July. They're telling the sender that they will contact me directly to arrange delivery which has satisfied the sender. However almost 2 weeks later I'm still without my order. Any advice on how I can move this on with either the sender or courier??? Delivery…

16-07-2014 1:57pm

#1

travellingbid

Registered Users, Registered Users 2 Posts: 229 ✭✭

Join Date: May 2010

Posts: 199

Hi
Fastway / Yodel have had a parcel on route to me since 4th July. They're telling the sender that they will contact me directly to arrange delivery which has satisfied the sender. However almost 2 weeks later I'm still without my order.

Any advice on how I can move this on with either the sender or courier??? Delivery was originally 5 working days

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Comments

#2 16-07-2014 2:48pm

dudara

Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭

Join Date: September 2003

Posts: 32068

Talk to the sender - ultimately they have the contract with the courier. If they don't resolve it, tell them that you will be seeking a refund for non-delivery of goods.

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