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Switching to eircom eFibre from Sky

devildriver · 2014-07-11 17:10:10

Hi, I signed up with eircom for a bundle including eFibre and eTalk anytime. The engineer setup the broadband this morning and it's now running correctly. I phoned Sky to make sure that my Sky broadband/phone bundle was now cancelled. The Sky rep said there had been no request from eircom to take over the phone line…

11-07-2014 5:10pm

#1

devildriver

Registered Users, Registered Users 2 Posts: 874 ✭✭✭

Join Date: March 2007

Posts: 837

Hi,

I signed up with eircom for a bundle including eFibre and eTalk anytime. The engineer setup the broadband this morning and it's now running correctly.

I phoned Sky to make sure that my Sky broadband/phone bundle was now cancelled. The Sky rep said there had been no request from eircom to take over the phone line (voice) but they had received notice of the broadband change and the Sky broadband was now cancelled.

He suggested I dial 19800 to find out who my phone provider is. And it's still Sky.

Who do I need to talk to?

Thanks.

0

Comments

#2 14-07-2014 2:15pm

eircom: Colm

Closed Accounts Posts: 242 ✭✭

Join Date: December 2013

Posts: 241

devildriver wrote: »

Hi,

I signed up with eircom for a bundle including eFibre and eTalk anytime. The engineer setup the broadband this morning and it's now running correctly.

I phoned Sky to make sure that my Sky broadband/phone bundle was now cancelled. The Sky rep said there had been no request from eircom to take over the phone line (voice) but they had received notice of the broadband change and the Sky broadband was now cancelled.

He suggested I dial 19800 to find out who my phone provider is. And it's still Sky.

Who do I need to talk to?

Thanks.

Hi devildriver.

Please PM me the account no. or Order no and I will look into this for you.

thanks
Colm

0
#3 15-07-2014 11:24am

devildriver

Registered Users, Registered Users 2 Posts: 874 ✭✭✭

Join Date: March 2007

Posts: 837

That seems to have been resolved now.

Thanks for your help, Colm.

0
#4 16-07-2014 9:22am

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

devildriver wrote: »

That seems to have been resolved now.

Thanks for your help, Colm.

Thanks devildriver

Al

0