Garth Brooks Ebay

ruskin

Hello,
I bought three Garth Brooks tickets from a seller on ebay a few months ago. Since I bought them from a third party, I contacted the seller and told her I wanted a refund. She told me she will not give me a refund, even though she will be getting the ticketmaster refund herself next week, along with the money I gave her from them. Is there anything I can do here to get her to pay me a refund, or do I just have to lie to the loss of it?:mad:

sgarvan

chance a paypal claim against the seller

Xterminator

and leave bad feedback. make it clear you feel she was morally dishonest.

gizafagila

Check the refund specifics on the actual advert before you bother with the claim. It might say no refunds given.

emeldc

Pay pal have certain time limits in which to raise a dispute, 45 or is it 90 days. Check that first.
It's a shame that the only people that will double their money on this fiasco is the ticket touts.

maximoose

sgarvan wrote: »

chance a paypal claim against the seller

Pretty sure there is zero protection on tickets regardless of the circumstances

Items purchased off eBay:
Items are eligible unless they are excluded below:
Real estate, motor vehicles, capital equipment, travel tickets, and events tickets
Intangible items
Services
Items purchased using PayPal Payments Pro or Virtual Terminal

It's a shame, and I'd like to be proven wrong, but I'm not sure there's anything you can do OP. It's worth trying a dispute anyway though!

rubadub

Ebays policy
http://pages.ebay.com/help/policies/event-tickets.html

If you bought a ticket to a canceled or postponed event
If the event was canceled: Contact your seller for more information about what to do next.
If the event was postponed: Wait for rescheduling information. Make sure you keep your tickets. Your original tickets will still be good for the new date.

If you want a refund, open a case in the Resolution Center.

If you sold a ticket to a canceled or postponed event
If the event was canceled: In some cases, you can get a refund from the ticket outlet automatically. In other cases, you may have to return the tickets. Please refund your buyers and ask that they return the tickets to you.
If the event was postponed: If a buyer opens a case for a ticket refund, we encourage you to work with the buyer to resolve the issue. If the event is rescheduled, you may be able to get a refund from the ticket outlet, or you can relist the tickets.

For more details on getting a refund, contact the ticket outlet where you originally purchased your ticket.

I don't think the gigs are officially cancelled yet.

spurious

Send ticketmaster the numbers of the tickets and see what they say.

PrettyBoy

This is the chance you take when buying tickets from touts. Those that bought tickets from an outlet and sold them on will make a considerable profit and those that bought them from the touts will be left with no sympathy from Ticketmaster.

OP, the seller you bought the tickets from clearly has no morals. Leave bad feedback and try to raise a dispute with PayPal.

Toxica

Contact your bank, you might be able to do a charge back, I did this with a faulty computer component which the seller had agreed to refund me for but never did when it was after the Paypal 45 day dispute period.

delahuntv

If the concerts don't go ahead (I'll bet you a grand they WILL go ahead), then you just download the refund form, fill in the details and send it off.

I don't think tickets purchased online or by phone have been dispatched yet, so only tickets bought directly from an outlet are in peoples hands - therefore if you have tickets from a third party, just download the form, fill in your bank details and ticket details and send it off. All details are on ticketmaster.

In anycase, the concerts WILL proceed. I ony wish Paddy Power would take bets on all five going ahead, but they told me they don't take bets on dead certs!

emeldc

delahuntv wrote: »

If the concerts don't go ahead (I'll bet you a grand they WILL go ahead), then you just download the refund form, fill in the details and send it off.

I don't think tickets purchased online or by phone have been dispatched yet, so only tickets bought directly from an outlet are in peoples hands - therefore if you have tickets from a third party, just download the form, fill in your bank details and ticket details and send it off. All details are on ticketmaster.

In anycase, the concerts WILL proceed. I ony wish Paddy Power would take bets on all five going ahead, but they told me they don't take bets on dead certs!

I also think the concerts will go ahead in some form or other but now that the promoters have started the refund procedure, new tickets would be needed for any new shows ( I think)

delahuntv

emeldc wrote: »

I also think the concerts will go ahead in some form or other but now that the promoters have started the refund procedure, new tickets would be needed for any new shows ( I think)

refund process starts Monday - just info has been given today.

kala85

How much does the tickets cost.

emeldc

delahuntv wrote: »

refund process starts Monday - just info has been given today.

........ and so the plot thickens :rolleyes:

Mrs W

delahuntv wrote: »

If the concerts don't go ahead (I'll bet you a grand they WILL go ahead), then you just download the refund form, fill in the details and send it off.

I don't think tickets purchased online or by phone have been dispatched yet, so only tickets bought directly from an outlet are in peoples hands - therefore if you have tickets from a third party, just download the form, fill in your bank details and ticket details and send it off. All details are on ticketmaster.

In anycase, the concerts WILL proceed. I ony wish Paddy Power would take bets on all five going ahead, but they told me they don't take bets on dead certs!

I bought mine online and got them months ago!

Sir Arthur Daley

A reasonable solution would be to get face value return from seller.

ScouseMouse

I cannot see these shows going ahead. It would take a major climbdown by the council AND sorting of the threatened legal injunction AND Brooks to accept the messing.

Its made a mockery of our image.

I would put twenty quid on it with any one person here that 5 shows in croker are not going to happen.

username123

There are going to be huge numbers of people in this position. Hopefully it'll make people think twice about buying from touts in the first place. How do you even know the tickets are official and not duplicates/forgeries?

I'd contact ticketmaster directly. How will the tout get the refund with no physical ticket?

Sir Arthur Daley

username123 wrote: »

How will the tout get the refund with no physical ticket?

Do they need the ticket if they paid using a credit card?

Skid X

Ticketmaster have details of their refund process with FAQ's here ...

http://www.ticketmaster.ie/legal/gbrefunds.html

gctest50

ruskin wrote: »

Hello,
I bought three Garth Brooks tickets from a seller on ebay a few months ago. Since I bought them from a third party, I contacted the seller and told her I wanted a refund. She told me she will not give me a refund, even though she will be getting the ticketmaster refund herself next week, along with the money I gave her from them. Is there anything I can do here to get her to pay me a refund, or do I just have to lie to the loss of it?:mad:

Print, complete and return WITH the Garth Brooks tickets to PO BOX 4695, Dublin 2. Refunds may take 10-21 working days to compl
ete after receipt of the form.

https://awseu.inbenta.com/OnlineResources/ticketmasterIE_en/GARTH_BROOKS_OUTLET_SALE_REFUND_REQUEST.pdf

emeldc

Sir Arthur Daley wrote: »

Do they need the ticket if they paid using a credit card?

If the tout bought by credit card they will automatically be refunded. The third party with the ticket gets nothing. That's my understanding.

Sir Arthur Daley

emeldc wrote: »

If the tout bought by credit card they will automatically be refunded. The third party with the ticket gets nothing. That's my understanding.

Yea that is mine too.

Sir Arthur Daley

gctest50 wrote: »

Print, complete and return WITH the Garth Brooks tickets to PO BOX 4695, Dublin 2. Refunds may take 10-21 working days to compl
ete after receipt of the form.

https://awseu.inbenta.com/OnlineResources/ticketmasterIE_en/GARTH_BROOKS_OUTLET_SALE_REFUND_REQUEST.pdf

This cant work along side if the tout paid by credit card, surely ticketmaster wont be refunding a ticket twice.

josealdo

ruskin wrote: »

Hello,
I bought three Garth Brooks tickets

serves you right . everyone knows he has friends in low places

emeldc

Sir Arthur Daley wrote: »

This cant work along side if the tout paid by credit card, surely ticketmaster wont be refunding a ticket twice.

If you buy online I don't think you get a physical ticket. You get an A4 printout with a bar code. That's all I got for the last couple of gigs I booked for, the last one being "the Eagles". Maybe someone could clarify what you got for the Brooks concert when booked online.

username123

Sir Arthur Daley wrote: »

Do they need the ticket if they paid using a credit card?

But surely otherwise anyone who buys a physical ticket could sell it on and then get a credit card refund? (Even if the concert wasn't cancelled). I can't ticket refunds working without a ticket.

GerardKeating

gctest50 wrote: »

Print, complete and return WITH the Garth Brooks tickets to PO BOX 4695, Dublin 2. Refunds may take 10-21 working days to compl
ete after receipt of the form.

https://awseu.inbenta.com/OnlineResources/ticketmasterIE_en/GARTH_BROOKS_OUTLET_SALE_REFUND_REQUEST.pdf

That only applies if one bought them directly from TicketMaster, please note point 10

10. Question - I purchased tickets from unauthorised ticketing sellers. How can I get a refund?
Answer - Individuals who purchased tickets from unauthorised ticket sellers will need to contact that ticket seller to obtain a refund

The Bishop Basher

What a scum bag OP but then anyone who sells tickets above face value is a scumbag IMO.

I don't think you have any comeback though. If the seller digs their heels in there's feck all you can do about it.

Wouldn't stop me trying all avenues and becoming a bit of a nuisance to them though.

username123

emeldc wrote: »

If you buy online I don't think you get a physical ticket. You get an A4 printout with a bar code. That's all I got for the last couple of gigs I booked for, the last one being "the Eagles". Maybe someone could clarify what you got for the Brooks concert when booked online.

Usually you can request a physical ticket, that was what seemed to be on sale on ebay. Surely no one would be silly enough to buy e-ticket on ebay? Sure the same e-ticket could be sold to dozens!

Skid X

emeldc wrote: »

If you buy online I don't think you get a physical ticket. You get an A4 printout with a bar code. That's all I got for the last couple of gigs I booked for, the last one being "the Eagles". Maybe someone could clarify what you got for the Brooks concert when booked online.

You always get the choice of a printed (barcode) ticket or a physical (posted) ticket during the checkout process.

Sir Arthur Daley

emeldc wrote: »

If you buy online I don't think you get a physical ticket. You get an A4 printout with a bar code. That's all I got for the last couple of gigs I booked for, the last one being "the Eagles". Maybe someone could clarify what you got for the Brooks concert when booked online.

Another poster now says you get the option of both at checkout, very confusing to me.

emeldc

Skid X wrote: »

You always get the choice of a printed (barcode) ticket or a physical (posted) ticket during the checkout process.

Oh right, thanks. I never noticed that. That complicates things a bit........... Doesn't it

Sir Arthur Daley

Ok a tout buys the ticket online via a credit card, sells it on. The tout will get refunded and will the person who does the postal return get rejected a refund?

username123

Sir Arthur Daley wrote: »

Another poster now says you get the option of both at checkout, very confusing to me.

When you buy from ticket master you can choose to be sent a physical ticket or an electronic ticket.

Touts tend to buy physical tickets because an e-ticket could be forwarded about and printed by many, so most people wouldn't be silly enough to buy one from a tout.

Given it's probably a physical ticket the OP has, I don't see how the tout can get a refund without it.

Of course, if the OP bought an e-ticket from a tout, all bets are off.

Also, no guarantee the tout ticket wasn't a forgery to begin with.

Guy:Incognito

emeldc wrote: »

Oh right, thanks. I never noticed that. That complicates things a bit........... Doesn't it

Not really, no. If the original buyer bought online with a card they automatically get a refund to the card. Whether the ticket itself is one you print yourself or get posted to you is irrelevant, its worthless either way.

All you can do really is to send it in and hope it was bought over the counter.

Guy:Incognito

Sir Arthur Daley wrote: »

Ok a tout buys the ticket online via a credit card, sells it on. The tout will get refunded and will the person who does the postal return get rejected a refund?

Of course they will. 400,000 tickets were sold. There wont be more than 400,000 refunds issued.

Guy:Incognito

username123 wrote: »

Given it's probably a physical ticket the OP has, I don't see how the tout can get a refund without it.

Of course, if the OP bought an e-ticket from a tout, all bets are off.

Also, no guarantee the tout ticket wasn't a forgery to begin with.

There was nothing mentioned about having to return tickets. The opposite actually. They said if you bought online you do absolutely nothing. The refund is issued automatically.

They will refund all the credit cards then as tickets arrive in the post , any that were already refunded will be filed away neatly in the bin.

Skid X

Sir Arthur Daley wrote: »

Ok a tout buys the ticket online via a credit card, sells it on. The tout will get refunded and will the person who does the postal return get rejected a refund?

That's how it looks to me.

If you bought from a tout who bought online you won't get a refund from Ticketmaster.

Skid X

username123 wrote: »

When you buy from ticket master you can choose to be sent a physical ticket or an electronic ticket.

Touts tend to buy physical tickets because an e-ticket could be forwarded about and printed by many, so most people wouldn't be silly enough to buy one from a tout.

Given it's probably a physical ticket the OP has, I don't see how the tout can get a refund without it.

Of course, if the OP bought an e-ticket from a tout, all bets are off.

Also, no guarantee the tout ticket wasn't a forgery to begin with.

Having a physical ticket or an e-ticket makes no difference if the tout paid with a debit or credit card

1. Question - I bought my tickets over the phone, online or on my mobile. How will I get a refund?

Answer - No action is required on your part. On 15th July a full refund including service charge will automatically be refunded to the card used to make the purchase. Please allow 7-10 working days for the refund to reach your account.

If you bought one 2nd hand just forget about it. Save yourself the stress and write it off.

username123

Skid X wrote: »

Having a physical ticket or an e-ticket makes no difference if the tout paid with a debit or credit card

Ah, OP is buggered so. I never knew that's how ticket refunds worked. Mind you, I'd never buy a ticket from a tout.

Skid X

username123 wrote: »

Ah, OP is buggered so. I never knew that's how ticket refunds worked. Mind you, I'd never buy a ticket from a tout.

I reckon the OP's only chance lies with Paypal/Ebay, Ticketmaster won't help.

http://www.ticketmaster.ie/legal/gbrefunds.html

10. Question - I purchased tickets from unauthorised ticketing sellers. How can I get a refund?
Answer - Individuals who purchased tickets from unauthorised ticket sellers will need to contact that ticket seller to obtain a refund.

rubadub

delahuntv wrote: »

If the concerts don't go ahead (I'll bet you a grand they WILL go ahead)....

In anycase, the concerts WILL proceed. I ony wish Paddy Power would take bets on all five going ahead, but they told me they don't take bets on dead certs!

Boyle sports were taking bets on it


http://sportsnewsireland.com/gaa/bookmaker-odds-suggest-all-five-gareth-brooks-concerts-not-to-played-in-croke-park/

Garth Brooks Specials
All 5 dates to be cancelled – Evens
What nights will the gigs go ahead if they do proceed with 3 gigs only?
Friday, Sat, Sunday – 4/6
Sunday, Mon, Tuesday – 2/1
Friday, Sunday, Tuesday – 5/1

I can't see any on their site now

joeguevara

There was a thead on this in adverts.ie thread. One person said to contact the seller and tell them that you will contact ticket master and tell them that you bought the ticket from an unauthorised person. I believe that this breaches the terms and conditions of the ticket and a refund will not be issued to anyone. The OP in that thread did that (after being ignored by the seller) and the seller immediately offered a refund to the OP. Worth a shot. Nothing to lose.

slimjimmc

joeguevara wrote: »

There was a thead on this in adverts.ie thread. One person said to contact the seller and tell them that you will contact ticket master and tell them that you bought the ticket from an unauthorised person. I believe that this breaches the terms and conditions of the ticket and a refund will not be issued to anyone. The OP in that thread did that (after being ignored by the seller) and the seller immediately offered a refund to the OP. Worth a shot. Nothing to lose.

The seller would be worse off financially.

Buyer says nothing = seller keeps money and automatically gets refund. Seller gains
Buyer complains to TM = seller keeps money and is declined refund. Seller gains
Buyer complains to TM = seller returns money and is declined refund. Seller loses, but fair

joeguevara

slimjimmc wrote: »

The seller would be worse off financially.

Buyer says nothing = seller keeps money and automatically gets refund. Seller gains
Buyer complains to TM = seller keeps money and is declined refund. Seller gains
Buyer complains to TM = seller returns money and is declined refund. Seller loses, but fair

or buyer contacts seller, tells them they are going to contact TM unless seller gives money back seller gives money back and gets a refund off TM = both people happy

buyer contacts seller, tells them they are going to contact TM unless seller gives money back, seller does not give money back, buyer contacts TM, TM cancels refund, Buyer in no worse off a position as they are now, seller does not get a double whammy of money, buyer although loses out has satisfaction that they cost the seller the double refund!

The best scenario is that the buyer does not actually contact TM but gets their money back and seller gets a refund for their original money sent. This is the most equitable.

Maphisto

superscouse wrote: »

I cannot see these shows going ahead. It would take a major climbdown by the council AND sorting of the threatened legal injunction AND Brooks to accept the messing.

Its made a mockery of our image.

I would put twenty quid on it with any one person here that 5 shows in croker are not going to happen.

Are you giving odds?

miss no stars

slimjimmc wrote: »

The seller would be worse off financially.

Buyer says nothing = seller keeps money and automatically gets refund. Seller gains
Buyer complains to TM = seller keeps money and is declined refund. Seller gains
Buyer complains to TM = seller returns money and is declined refund. Seller loses, but fair

First things first...

OP - is the ticket a physical ticket or is it an electronic ticket?

If it's physical, bring it to a kiosk and try get it refunded.

As for telling the seller that you'll contact ticketmaster about reselling.. 50/50 is still better than no chance...

If I were the OP I would contact them again and say you don't expect the refund until they themselves have been refunded by ticketmaster, but you do expect to be refunded what you paid.

IHPhoto

Paypal won't get involved if it is outside 45 days since the transaction occured.