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Closed Current Account in writing. No confirmation received. Balance not transferred.

  • 06-07-2014 12:57pm
    #1
    murphaph
    Registered Users, Registered Users 2 Posts: 19,050 ✭✭✭✭


    Hi reps,
    I closed a current account with BoI in writing but I have not received any confirmation that the account has been closed. There was a very small balance after fees which I requested to be transferred to a German current account. This hasn't happened.

    I cannot log into 365 since I sent my request to close the account so can only assume that it has been actioned but  I'd appreciate confirmation and of course my couple of Euro balance.

    Can I PM one of you good people my details so you can check it out for me?


Comments

  • #2
    Bank of Ireland: Janet
    Closed Accounts Posts: 314 ✭✭Bank of Ireland: Janet


    murphaph wrote: »
    Hi reps,
    I closed a current account with BoI in writing but I have not received any confirmation that the account has been closed. There was a very small balance after fees which I requested to be transferred to a German current account. This hasn't happened.

    I cannot log into 365 since I sent my request to close the account so can only assume that it has been actioned but  I'd appreciate confirmation and of course my couple of Euro balance.

    Can I PM one of you good people my details so you can check it out for me?
    Hi Philip,


    Thanks for the post,


    If you PM your name, phone number and branch, we’ll ask your branch to call you.


    [font=Calibri, sans-serif]Janette[/font]


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