Satboxes.com

briandonnelly

Hi Guys
Has anyone any info on satboxes.com,website says they are on holidays till 23rd then changed to 27th.Its still not online.E-mails are not being answered either.

iba

briandonnelly wrote: »

Hi Guys
Has anyone any info on satboxes.com,website says they are on holidays till 23rd then changed to 27th.Its still not online.E-mails are not being answered either.

Perhaps try phoning them.

MrFrisp

I don't think they answer the phone.

They never did for me anyway.

A lot of their products are "Out of Stock" and have been for a long time.

I don't know if they are on the verge of closing down or what.

Some people on a different Forum say they still order bit and pieces from them. But to be honest, they are only a shadow of what they used to be.
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iba

MrFrisp wrote: »

I don't think they answer the phone.

They never did for me anyway.

A lot of their products are "Out of Stock" and have been for a long time.

I don't know if they are on the verge of closing down or what.

Some people on a different Forum say they still order bit and pieces from them. But to be honest, they are only a shadow of what they used to be.
.

I usually order from satplanet.ie

Excellent customer service and well priced. The chap is very helpful on the phone too - can't remember his name though.

briandonnelly

I don't have a number for them.

iba

briandonnelly wrote: »

I don't have a number for them.

I googled them for you:

http://sat-planet.ie/

briandonnelly

Sorry mate,i meant I didn't have a number for satboxes.

Newtown90

Used to always order off Tony at Satboxes aswell but gone to ****e, don't answer emails, skype and like op said site is down basically.

Satplanet are a dream to order from, as are sat-world, very fast delivery and they answer the phone if you have a request or a problem!

yabadabado

Being trying to contact Tony since 16th June and have got no reply.Up until mid May there was no problem getting in contact with him.

Anyone have any luck the last few days?

MrFrisp

yabadabado wrote: »

Being trying to contact Tony since 16th June and have got no reply.Up until mid May there was no problem getting in contact with him.

Anyone have any luck the last few days?

The site is up and running again .. But they seem to have very little in stock.

I used to chat with him a lot before, and used to do a small bit of work on his Forum..

But he stopped contact out of the blue last year, and I never heard from him since.

No idea what's going on there to be honest.
.

briandonnelly

He's still about, he has answered a couple of e-mails since my initial post.

yabadabado

briandonnelly wrote: »

He's still about, he has answered a couple of e-mails since my initial post.

I have sent numerous email's the last 2 weeks and no reply at all.

briandonnelly

I presume he's getting through all the e-mails he received when he was away on holidays. Any new e-mails will be last on the list.

yabadabado

briandonnelly wrote: »

I presume he's getting through all the e-mails he received when he was away on holidays. Any new e-mails will be last on the list.

I fully understand a lad being away and trying to get through a backlog of work but I sent the first email over 3 weeks ago .

briandonnelly

Yeah it is a bit long, I sent one on the 24th June and got a reply on the 2nd July. Sent another on 2nd July and received a reply on 7th July.

yabadabado

Still no reply from this crowd.Piss poor customer service.Over a month now since the initial query.

muffler

yabadabado wrote: »

Still no reply from this crowd.Piss poor customer service.Over a month now since the initial query.

You mentioned earlier that you were trying to contact Tony. Am I missing something here as he owns / runs satellite.ie but its satplanet you are trying to contact?

yabadabado

I'm trying to contact Tony ,the fella who runs satboxes.

MrFrisp

yabadabado wrote: »

Still no reply from this crowd.Piss poor customer service.Over a month now since the initial query.

Time to take your business elsewhere.

No need that that sort of terrible customer service.
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yabadabado

MrFrisp wrote: »

Time to take your business elsewhere.

No need that that sort of terrible customer service.
.

Problem is I have a box that's broken that is less than 3 months old.

Avns1s

yabadabado wrote: »

Problem is I have a box that's broken that is less than 3 months old.

What box is it and what's wrong with it? Someone might have a fix that won't leave you reliant on the supplier.

iba

yabadabado wrote: »

Problem is I have a box that's broken that is less than 3 months old.

If you bought it with a credit card, perhaps you can get your money back that way.