Sky Broadband and Fibre enabled lines

chasm

Hi,
I am in the process of switching provider and have been looking at various packages available. I was looking at the Sky broadband packages and they come up as available when i provide my phone number but once i put in my UAN it states that BB is not available. Would this be because my line is fibre enabled or is there some sort of block on my account? A friend who lives across the road from me gets Sky BB without any issues but they never switched their line to fibre.

Thanks

OneEightSeven

If eFibre is available in your area, I just wouldn't bother with Sky altogether.

chasm

OneEightSeven wrote: »

If eFibre is available in your area, I just wouldn't bother with Sky altogether.

Well that really only leaves me with Eircom as an option. I refuse to go with vodafone! It's just a pity Eircom is an 18 month contract
So, does having a fibre enabled line stop you getting Sky?

ED E

chasm wrote: »

Well that really only leaves me with Eircom as an option. I refuse to go with vodafone! It's just a pity Eircom is an 18 month contract
So, does having a fibre enabled line stop you getting Sky?

You can downgrade from VDSL to DSL, but if you already have VDSL and want to do it with a new provider you'd most likely have cease the line completely and then start a new line order. Thats something you'd have to fight sky to do. They REALLY dont like paying for new provides. Maybe ask your current provider to downgrade you before you try and switch.

TBH, you'd be crazy to go with sky.

OneEightSeven

chasm wrote: »

So, does having a fibre enabled line stop you getting Sky?

It's not that your line is enabled, they switch your line from the old cabinet to the new eFibre cabinet when you order eFibre. When you're getting eFibre, a technician calls out to your house and installs a new socket, he then visits the local cabinet to change your line from the old cabinet to the new eFibre one.

My sister recently moved house into an eFibre area. She was with Sky in her previous home and she's still with Sky in her new home. I'm trying to talk her and her husband into switching to Vodafone fibre because I recently switched to Vodafone and I've never been happier with my broadband.

You can still subscribe to Sky broadband in an eFibre area. I wouldn't, though, no-one knows when Sky will start re-selling Eircom's eFibre product like Vodafone and the others have done since May 2013.

chasm

OneEightSeven wrote: »

It's not that your line is enabled, they switch your line from the old cabinet to the new eFibre cabinet when you order eFibre. When you're getting eFibre, a technician calls out to your house and installs a new socket, he then visits the local cabinet to change your line from the old cabinet to the new eFibre one.

My sister recently moved house into an eFibre area. She was with Sky in her previous home and she's still with Sky in her new home. I'm trying to talk her and her husband into switching to Vodafone fibre because I recently switched to Vodafone and I've never been happier with my broadband.

You can still subscribe to Sky broadband in an eFibre area. I wouldn't, though, no-one knows when Sky will start re-selling Eircom's eFibre product like Vodafone and the others have done since May 2013.

Thanks, i was with UTV but they are leaving the market, have now signed up to eircom. The 18 months was a bit off putting but with their offer for new customers i get to keep the fibre BB and have an off peak call package for the same price i was paying UTV -i lose the uk evening and weekend calls part of my previous package but tbh i rarely used it, so it wasnt really that important. Hopefully the switchover will be straightforward.