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Contract finally up.

  • 18-06-2014 2:53pm
    #1
    Retrovin
    Registered Users, Registered Users 2 Posts: 33 ✭


    Hi. My broadband contract expires next month. I'd be lying if I said I wasnt counting the days. I would like to know the steps I need to go through to notify yourselfs of my intention to go to another provider and ensure my contract is not renewed automatically. Thanks in advance. Retrovin.


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Retrovin wrote: »
    Hi. My broadband contract expires next month. I'd be lying if I said I wasnt counting the days. I would like to know the steps I need to go through to notify yourselfs of my intention to go to another provider and ensure my contract is not renewed automatically. Thanks in advance. Retrovin.
    Hi Retrovin

    Contracts are not renewed automatically by eircom. [font=Calibri","sans-serif]A 30 day notification is required. After the 30 days have passed it is then the other providers responsibility to arrange the transfer of service and until then the account will remain active with eircom. To begin this process a call must be firstly made to eircom cancellations on free phone 1901.

    Thanks
    Al
    [/font]


  • #3
    Retrovin
    Registered Users, Registered Users 2 Posts: 33 ✭Retrovin


    Thanks AL for your quick response. Cheers.


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Retrovin wrote: »
    Thanks AL for your quick response. Cheers.
    No worreis Retrovin

    Thanks
    Al


  • #5
    rex-x
    Registered Users, Registered Users 2 Posts: 1,893 ✭✭✭rex-x


    Also once your contract is up you do NOT need to give 30 days notice, there was a recent ruling against eircom for this practice


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