Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

UPC - No Internet Access

  • 13-06-2014 2:03pm
    #1
    Moyglish
    Registered Users, Registered Users 2 Posts: 759 ✭✭✭


    Hi guys,

    Just got set up with a UPC net package today and hooked up the modem, all was working fine, got the wifi signal on my laptop and was working great.

    However, it's just started getting "No internet access"

    It says connected to the UPC connection, but the caution symbol (yellow triangle with exclamation mark) is coming up on the wifi symbol on the taskbar on Windows.

    From the time it was working, I plugged the ethernet cable from the modem into my Sky box just to check the on demand features - that all worked fine too for a minutes, but now the internet isn't working at all.

    Any ideas of what might be wrong? :confused:

    Thanks in advance :)


Comments

  • #2
    degsie
    Registered Users, Registered Users 2 Posts: 8,755 ✭✭✭degsie


    Have a look at the status page on the router, is it showing any problems? Are the led's on the router showing working status?


  • #3
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Can we see your stats? No
    Can we check your leasing logs? No
    Can we remotely manage your modem? No

    Call UPC.


Advertisement