Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Ebay Seller Cancelled Transaction

  • 06-06-2014 6:17pm
    #1
    Mahatma Geansai
    Closed Accounts Posts: 4,668 ✭✭✭


    Hey,

    I'm after winning an auction on eBay Germany. I contacted the seller during the auction, asking them if they would ship Ireland. They stated that they would not, so I decided to use the address of a parcel forwarding company (similar to Parcel Motel) as my shipping address. After I won the auction, the seller asked to cancel the deal stating that they only deal with German customers. However, I feel that they are seeking to break the contract as the item sold quite cheaply.

    Does the seller have grounds to cancel the sale? Should I just accept the cancellation and move on?

    Thanks.


Comments

  • #2
    BeatlesFan1992
    Closed Accounts Posts: 59 ✭✭BeatlesFan1992


    Mahatma Geansai wrote: »
    Hey,

    I'm after winning an auction on eBay Germany. I contacted the seller during the auction, asking them if they would ship Ireland. They stated that they would not, so I decided to use the address of a parcel forwarding company (similar to Parcel Motel) as my shipping address. After I won the auction, the seller asked to cancel the deal stating that they only deal with German customers. However, I feel that they are seeking to break the contract as the item sold quite cheaply.

    Does the seller have grounds to cancel the sale? Should I just accept the cancellation and move on?

    Thanks.


    When entering the competition, did the seller explain that it was a competition only for Germans? Was there rules and instructions for this auction?


  • #3
    Mahatma Geansai
    Closed Accounts Posts: 4,668 ✭✭✭Mahatma Geansai


    BeatlesFan1992 wrote: »
    When entering the competition, did the seller explain that it was a competition only for Germans? Was there rules and instructions for this auction?

    None. The seller just said that they would only send the item to Germany. When I won the auction, they said they were cancelling it on principal as they already said they wouldn't send it to Ireland.

    I've tried to emphasize that we have a contract for the seller to send the item to Germany, but they are refusing because I don't live there. My German is only ok so communication has been somewhat simple.


  • #4
    recipio
    Registered Users, Registered Users 2 Posts: 2,804 ✭✭✭recipio


    Ask Ebay ? They have a live chat email link which I've found useful in the past.


  • #5
    Mahatma Geansai
    Closed Accounts Posts: 4,668 ✭✭✭Mahatma Geansai


    recipio wrote: »
    Ask Ebay ? They have a live chat email link which I've found useful in the past.

    Thanks for the reply, but I've since sorted out the issue with the seller. He caved, so I should be getting my item in another few days.


  • #6
    recipio
    Registered Users, Registered Users 2 Posts: 2,804 ✭✭✭recipio


    Mahatma Geansai wrote: »
    Thanks for the reply, but I've since sorted out the issue with the seller. He caved, so I should be getting my item in another few days.

    Are you using a courier.? I've often been tempted to buy something heavy off Ebay.de but baulked at organizing a courier.Let us know how you got on.


  • Advertisement
  • #7
    Mahatma Geansai
    Closed Accounts Posts: 4,668 ✭✭✭Mahatma Geansai


    recipio wrote: »
    Are you using a courier.? I've often been tempted to buy something heavy off Ebay.de but baulked at organizing a courier.Let us know how you got on.

    I used mailboxde.com for a delivery address in Germany. When the parcel arrives you select you choice of delivery method and the cost then depends on the size/weight/insurance of the box. Its all on the website. I'm very happy with how it worked for me.


Advertisement