Soundcard not detected in Device Manager

bluevelvet

I just finished building my PC. Everything works except for the Sound Card. I installed a Sound Blaster 5.1 VX oem card into the PCI slot on the motherboard. I also connected the on-board HD audio connection to the motherboard.
I'm running Windows 7 32bit.

The Sound card doesn't even show up in Device manager. I can get ON BOARD sound if I plug into the back panel, but for some reason I don't get any sound when I plug into the front panel.

I've tried installing the drivers from the cd and also tried downloading drivers online but I only get the message "Windows could not detect a supported device". There is only one PCI slot on my motherboard so I can't try another slot either.

Any ideas?




SPECS:

Heres my specs

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System Information

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Operating System: Windows 7 Ultimate 32-bit (6.1, Build 7600) (7600.win7_rtm.090713-1255)

Processor: AMD Athlon(tm) X4 750K Quad Core Processor (4 CPUs), ~3.4GHz

Memory: 8192MB RAM

Display Devices

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Card name: NVIDIA GeForce GTX 750 Ti

Chip type: GeForce GTX 750 Ti

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Sound Devices

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Description: Speakers (Realtek High Definition Audio)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID:

HDAUDIO\FUNC_01&VEN_10EC&DEV_0887&SUBSYS_1462D721&REV_1003
Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: RTKVHDA.sys

Driver Version: 6.00.0001.6959 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 7/2/2013 15:20:48, 2700312 bytes

Other Files:
Driver Provider: Realtek Semiconductor Corp.

HW Accel Level: Basic

Cap Flags: 0xF1F

Min/Max Sample Rate: 100, 200000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX(tm) 2.0 Listen/Src: No, No

I3DL2(tm) Listen/Src: No, No

Sensaura(tm) ZoomFX(tm): No

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Sound Capture Devices

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Description: Microphone (Realtek High Definition Audio)

Default Sound Capture: Yes

Default Voice Capture: Yes

Overheal

Im confused why you paired an Athlon X4 with a 750 Ti. Thats a CPU bottleneck waiting to happen.

The easy answer is to contact Creative Labs for support.

riclad

Look, at the bios settings, audio, maybe ,disable onboard sound card,
reboot pc.
Does sound card show up as a device in bios menu.
TRY a live cd ,eg mint linux 6.
Boot from cdr disk into mint.
This will show if card is working normally in your pc.
dsl damn small linux is a 70meg live cd iso .

bluferbl

Put the card in a friend's PC and see if it's detected? Looks like a dead card or dead PCI slot...have you any other PCI cards you could try in the slot?

bluevelvet

Solved. It turns out the card just wasn't sitting right in the slot. I realized it when I took it out to try it in another PC like you said.