Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Paying UPC via B365 Pay A Bill Service

  • 05-06-2014 3:06pm
    #1
    Stroke Politics
    Registered Users, Registered Users 2 Posts: 570 ✭✭✭


    Pay A Bill has  ESB, Eircom, etc, but not UPC.  It lists CHORUS, which was one of the two providers who merged to become UPC a number of years ago.  Can  register my UPC number under the CHORUS bill name to make a successful payment to UPC?


Comments

  • #2
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    Hi Stroke Politics, 

    Many thanks for your post. 

    We're surprised to see that the details have not been updated on 365 Online. Some of the Reps here make payments to UPC via the NTL option and the funds always credit. 

    One option would be to contact UPC who also have a Talk to Forum on Boards and request their most up-to-date holding account details. You could then register these details as a SEPA payee.

    We'll get in touch with BOI365 Online about the payment listing.

    Thanks

    Billy 


  • #3
    Stroke Politics
    Registered Users, Registered Users 2 Posts: 570 ✭✭✭Stroke Politics


    Any update on this yet?

    No dice from UPC, they can only take a payment over the phone using a Visa debit card number.  

    Can you raise a ticket to have UPC added to the list of beneficiaries on the IVR, ATM and PAB service please....?


  • #4
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    [font=Verdana, sans-serif]Hi Stroke Politics, [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Many thanks for your post. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]We have asked the BOI365 Team to change NTL to UPC.[/font]
    [font=Verdana, sans-serif]We don't have a timeframe for this however a BOI365 rep can register the details over the phone. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]If you would like to send a PM with your name and contact number, we can arrange for a rep to call you. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Alternatively, please call on 0818365365/+35314044000 and a rep will offer assistance. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Apologies for the inconvenience and the amount of time it has taken to register your bill. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Billy[/font]


  • #5
    Stroke Politics
    Registered Users, Registered Users 2 Posts: 570 ✭✭✭Stroke Politics


    Any update on this? 

    Hoping that the B365 tech team has sprung panther-like into action! 


  • #6
    Bank of Ireland: Alison
    Closed Accounts Posts: 1,060 ✭✭✭Bank of Ireland: Alison


     
    [font=Verdana, sans-serif]Hi Stroke Politics[/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]We have previously escalated this to our BOI365 Development Team with a view to have this changed. We will certainly remind the Team of your query. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]As soon as we have further information on this, we will surely let you know. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks again[/font]
    [font=Verdana, sans-serif]Alison[/font]
     


  • Advertisement
  • #7
    McSween
    Registered Users, Registered Users 2 Posts: 1,298 ✭✭✭McSween


    Hi 

    Will the NTL option work to pay UPC?


  • #8
    Bank of Ireland: Sarah
    Closed Accounts Posts: 1,640 ✭✭✭Bank of Ireland: Sarah


    McSween wrote: »
    Hi 

    Will the NTL option work to pay UPC?
    Hi McSween,

    Thank you for contacting us on Boards.

    Yes you can select the NTL option to pay your UPC bill online. We will certainly pass this on to our BOI365 Development team to have this updated to display UPC.

    Please let us know if you need help with any other query.

    Thanks,
    Sarah


Advertisement