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Text from Ryanair

  • 04-06-2014 12:05pm
    #1
    [Deleted User]
    Posts: 0 ✭


    Hi, I'm flying Ryanair to Stansted tomorrow (alone :o)

    I just got a text message from them saying 'one or more of your party has not checked in for your flight'. I'm definitely checked in, boarding passes printed.

    I'll call them from home later, but in the meantime has anyone seen this before? The 'contact us' part of their website is not great.


Comments

  • #2
    whomitconcerns
    Registered Users, Registered Users 2 Posts: 4,396 ✭✭✭whomitconcerns


    so is another one of your party not checked in?


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    whomitconcerns wrote: »
    so is another one of your party not checked in?

    Nope, travelling alone!


  • #4
    whomitconcerns
    Registered Users, Registered Users 2 Posts: 4,396 ✭✭✭whomitconcerns


    maybe they mean your return flight? Have you checked in for both (if available)


  • #5
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    whomitconcerns wrote: »
    maybe they mean your return flight? Have you checked in for both (if available)

    Yep I've checked in for both. Its a bit strange, and no reply from their 'contact us' email service yet.

    I'm sure its fine, but you know the way you want everything to be sorted!


  • #6
    spurious
    Moderators, Category Moderators, Education Moderators Posts: 27,316 CMod ✭✭✭✭spurious


    If you go on their site, go to manage my booking and enter your details and do nothing for a while, a popup will come up asking 'do you need help?' and offering a chat with an online person. They are very helpful.


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  • #7
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    spurious wrote: »
    If you go on their site, go to manage my booking and enter your details and do nothing for a while, a popup will come up asking 'do you need help?' and offering a chat with an online person. They are very helpful.

    Thank you, I will check that out


  • #8
    Eponymous
    Registered Users, Registered Users 2 Posts: 1,374 ✭✭✭Eponymous


    spurious wrote: »
    If you go on their site, go to manage my booking and enter your details and do nothing for a while, a popup will come up asking 'do you need help?' and offering a chat with an online person. They are very helpful.
    Never knew that. That's a very helpful tip!

    cheers!


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