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Fake email?

  • 02-06-2014 3:24pm
    #1
    Video
    Registered Users, Registered Users 2 Posts: 635 ✭✭✭


    Just got this email from " you" , is this real or another scammer? the email address was support@bankofireland.com
    Please be informed that we will be carrying out a planned maintenance on 365 Online banking and other services

    on Sunday, 7th June. We anticipate everything up and running by 8.00am the same day.


    During the maintenance period Online Bank, Mobile Bank, Payments Service and Cash Machine Network services will be suspended.


    Please note all customers are required to complete a customer support form attached in this mail to confirm receipt 
    of this message and to ensure you don't loose access after the maintenance period.

    Please ensure document is titled "365 Support Document.html". 

    Sorry for any convenience we may cause you and Thank you for banking with us.


    Best Regards

    Bank Of Ireland


Comments

  • #2
    montreal2011
    Registered Users, Registered Users 2 Posts: 295 ✭✭montreal2011


    Scam. 


  • #3
    TheChizler
    Registered Users, Registered Users 2 Posts: 9,514 ✭✭✭TheChizler


    montreal2011 wrote: »
    Scam.
    http://www.365online.com/online365/spring/security#2


    Out of interest what was the content of the form? Presuming you opened it after completing an updated virus scan of course... I assume asking for security details?

    Would be a good idea to forward on to BoI's fraud prevention address and mark in Gmail as spam (or whatever mail provider you use).


  • #4
    Larry Wildman
    Banned (with Prison Access) Posts: 1,460 ✭✭✭Larry Wildman


    The typos and spelling error are a dead giveaway...


  • #5
    Larry Wildman
    Banned (with Prison Access) Posts: 1,460 ✭✭✭Larry Wildman


    - Sunday is the 8th, not the 7th.

    - "We anticipate everything up and running" is gibberish.

    - "attached in this mail" is gibberish.

    - The "real" bank would say "do not" rather than "don't".

    - "loose" rather than "lose" is an idiotic mistake.

    - "Please ensure document is titled..." is weird..

    - "Thank you" with a capital "t" is weird.

    - "Bank Of Ireland" used rather than "Bank of Ireland" is strange.


  • #6
    G3467
    Registered Users, Registered Users 2 Posts: 109 ✭✭G3467


    Larry Wildman wrote: »
    - Sunday is the 8th, not the 7th.

    - "We anticipate everything up and running" is gibberish.

    - "attached in this mail" is gibberish.

    - The "real" bank would say "do not" rather than "don't".

    - "loose" rather than "lose" is an idiotic mistake.

    - "Please ensure document is titled..." is weird..

    - "Thank you" with a capital "t" is weird.

    - "Bank Of Ireland" used rather than "Bank of Ireland" is strange.
    + "Sorry for any convenience we may cause you....."


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  • #7
    Bank of Ireland: Tara
    Closed Accounts Posts: 2,346 ✭✭✭Bank of Ireland: Tara


    Hi Video,

    Thanks for your post.

    As correctly mentioned above, thanks guys, this email is not from BOI. We will never send emails requesting password or account information or to click on a link to gain online access. 

    If you still have the email can you please forward it to 365security@boi.com? The Security Team will then investigate.

    Thanks
    Tara


  • #8
    coylemj
    Registered Users, Registered Users 2 Posts: 25,620 ✭✭✭✭coylemj


    I got one of these today, the link pointed to an arts and crafts website in the Orkney islands which had been hijacked to include a page that looked like a 365 login page. I notified them that their website had been hijacked, they replied that they already been notified and had pulled it.


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