Problem with Intel HD Graphics Driver

AntiRip

Hi

Got the below build but having problems with graphics driver. I installed Win7 on the machine (using usb). Everything works fine except when it updates the graphics driver to Intel HD Graphics. When the PC boots, just before it logs into windows the monitor goes to sleep. I have to restart in safe mood to disable the graphics in device manager.

It boots as normal then but with the standard VGA graphics which has the worst resolution.

Any thoughts to why this is happening?

Thanks for help

Item|Price
Intel Celeron G1820, 2x 2.70GHz, boxed|€31.19
ASRock H81M-HDS, Sockel 1150, mATX|€42.19
4GB Team Group Vulcan Series Red, DDR3-1600, CL9 |€36.89
Crucial M500 120GB SATA 6GB/s 6,4CM (2,5") 7mm|€59.55
FRACTAL DESIGN Gehäuse Core 1000 USB 3.0 black|€32.59
Corsair VS Serie VS450, Non-Modular, 80+|€32.08
Shipping|€18.99
Total|€253.51

200motels

You could try a manual install of the Graphics by going to the Intel site and locating your driver.

AntiRip

200motels wrote: »

You could try a manual install of the Graphics by going to the Intel site and locating your driver.

Nope, tried everything I could think of. Pain in the bollocks to be honest.

Will attach a dvd drive and reinstall it that way. Other than that, back it goes I say.

Mac B

200motels wrote: »

You could try a manual install of the Graphics by going to the Intel site and locating your driver.

I agree, if not from Intel then from Asrock, I had issues with a recent build with Asrock motherboard, only when I downloaded and installed the driver twice did it work OK.

AntiRip

Had no luck at all with it.

I downloaded the driver from the Asrock site and all it said was that the PC didn't have the minimum requirements which I don't understand at all. I included pics below

ASRock H81M-HDS, Sockel 1150, mATX

Drivers Page

Error installing driver

BSOD Message

Mac B

Looks like your trying to install Windows 8 driver on windows 7 os. I can't tell to clearly as I'm on mobile

Mac B

Mac B wrote: »

Looks like your trying to install Windows 8 driver on windows 7 os. I can't tell to clearly as I'm on mobile

I can't link to the correct driver as a newbie!!! Put the www in front of

.asrock.com/mb/Intel/H81M-HDS/?cat=Download&os=Win7

And download the correct driver

AntiRip

Mac B wrote: »

Looks like your trying to install Windows 8 driver on windows 7 os. I can't tell to clearly as I'm on mobile

I installed Win 7 at the start and now I've Win 8.1 installed.

Mac B

AntiRip wrote: »

I installed Win 7 at the start and now I've Win 8.1 installed.

Are you able to verify in the Device Manager that the correct driver version has been installed " ver:10.18.10.3277"? You should be able to access the Device Manager when in safe mode.

Lu Tze

Have you tried using on of the driver sweeper utilities to clear all residual files etc incase they are causing an issue?

AntiRip

Mac B wrote: »

Are you able to verify in the Device Manager that the correct driver version has been installed " ver:10.18.10.3277"? You should be able to access the Device Manager when in safe mode.

Thanks guys for the help. I've enough of it so just taking it to the shop (first time in my life as I usual fix computers )

Skerries

have you tried a BIOS update?

AntiRip

New graphics card instead of the on board graphics sorted it

Mac B

AntiRip wrote: »

New graphics card instead of the on board graphics sorted it

Glad you got it sorted, pity you couldn't establish was it a driver or hardware issue!