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ATM, PPP, IP failed - Eircom boardband

  • 30-05-2014 6:23am
    #1
    PenguinForce
    Registered Users, Registered Users 2 Posts: 352 ✭✭


    Hi, I woke up this morning and notice my eircom boardband doesn't have internet connection. So I ran the diagnostic test and ATM, PPP and IP failed except that DSL passed. The internet light is also red. Its a Zyxel model eircom wireless modem.

    Does anyone have any idea why this happen. I have yet to call Eircom since is so early and I am going to be at work soon. If anyone have any idea that would be great.

    Thanks.


Comments

  • #2
    degsie
    Registered Users, Registered Users 2 Posts: 8,755 ✭✭✭degsie


    PenguinForce wrote: »
    Hi, I woke up this morning and notice my eircom boardband doesn't have internet connection. So I ran the diagnostic test and ATM, PPP and IP failed except that DSL passed. The internet light is also red. Its a Zyxel model eircom wireless modem.

    Does anyone have any idea why this happen. I have yet to call Eircom since is so early and I am going to be at work soon. If anyone have any idea that would be great.

    Thanks.

    You will have to contact Eircom. It might be temporary though due to works etc.


  • #3
    PenguinForce
    Registered Users, Registered Users 2 Posts: 352 ✭✭PenguinForce


    degsie wrote: »
    You will have to contact Eircom. It might be temporary though due to works etc.

    This happened three times in the last 2 months. Just that i wasn't sure if this time is the same as last few times.


  • #4
    ED E
    Registered Users, Registered Users 2 Posts: 36,170 ✭✭✭✭ED E


    Two things could cause this:
    Unstable connection cauing errors that eventually drop the session. If that's it a reboot will fix it.
    Otherwise account is disabled, call em and pay your bills.


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