Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

What can I do?

  • 19-05-2014 12:42pm
    #1
    Headshot
    Registered Users, Registered Users 2 Posts: 54,943 ✭✭✭✭


    I think im at my last straw. When you have this broadband issue since August of last year and your no where nearer to be fixed. What can you do?

    The only fixed iv been told is to upgrade the exchange but im no where neared to getting an answer of when this will be done. Why cant Eircom support, just contact their wholesale to get an answer? Iv been told that the wholesale often ignores emails and dont answer mobiles (engineers)

    I rang Comreg who are spineless anyway and was told they cant force Eircom to upgrade the exchange or even get a date out of them. If Eircom told Comreg " we have no offical date" Comreg wouldn't beable to further investigate the issue.

    Is there anything I can do?


Comments

  • #2
    cunnijo
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭cunnijo


    Headshot wrote: »
    I think im at my last straw. When you have this broadband issue since August of last year and your no where nearer to be fixed. What can you do?

    The only fixed iv been told is to upgrade the exchange but im no where neared to getting an answer of when this will be done. Why cant Eircom support, just contact their wholesale to get an answer? Iv been told that the wholesale often ignores emails and dont answer mobiles (engineers)

    I rang Comreg who are spineless anyway and was told they cant force Eircom to upgrade the exchange or even get a date out of them. If Eircom told Comreg " we have no offical date" Comreg wouldn't beable to further investigate the issue.

    Is there anything I can do?

    Where are you located? It might be an idea to switch to fixed wireless if UPC/cable is not available. If you wish here is the Eircom wholesale site, which should identify your area and give an indication on rollout of Fibre http://www.eircomwholesale.ie/Our_Network/. See if this has any answers for you under the NGA Fibre Broadband Network tab.


  • #3
    same ol sh1te
    Closed Accounts Posts: 1,837 ✭✭✭same ol sh1te


    Sounds like a nightmare. I've not read the full thread but have you tried another modem, not a crappy ISP provided one, but something like a Linksys AM300 (modem only) with a separate router. They're usually a lot more stable, mine syncs much faster than any other modem


  • #4
    Headshot
    Registered Users, Registered Users 2 Posts: 54,943 ✭✭✭✭Headshot


    There isnt any other provider in my area im afraid and no difference changing the modem/router


  • #5
    cunnijo
    Registered Users, Registered Users 2 Posts: 619 ✭✭✭cunnijo


    Headshot wrote: »
    There isnt any other provider in my area im afraid and no difference changing the modem/router

    I am very surprised that there is no fixed wireless operator (or even mobile)that has a transmitter that covers your area.

    Ireland Offline has a guide map to give you an idea of what could be available and might be worth a look. The link for this is:

    http://irelandoffline.org/map/


Advertisement