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Direct debit

  • 16-05-2014 5:23pm
    #1
    cena
    Registered Users, Registered Users 2 Posts: 10,073 ✭✭✭✭


    Do ye take the price of the bill out on the day it is due or does it take a few days


Comments

  • #2
    EI: Aoife O
    Closed Accounts Posts: 282 ✭✭EI: Aoife O


    Hi Cena,

    Thank you for your post. If you are signed up for Direct Debit, then the request will be made to your bank for the outstanding balance a few working days before due date detailed on your bill. This is to ensure that the total is received by the due date and within our credit terms.

    If you've any further questions, do let us know.

    Kind regards,
    Aoife


  • #3
    cena
    Registered Users, Registered Users 2 Posts: 10,073 ✭✭✭✭cena


    Well the bill was due on the Wednesday and was taken out on the Saturday.

    I haven't given ye the permission to take money out of my account any day after the due date on the bill.


  • #4
    EI: Aoife O
    Closed Accounts Posts: 282 ✭✭EI: Aoife O


    Hi Cena,

    For us to advise you about this, we'd need to review your account. Could you please PM with your Electric Ireland account number, full name, address and contact number? Are you the account holder?

    Kind regards,
    Aoife


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