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UPC Overview current balance VS bill.

  • 12-05-2014 5:32pm
    #1
    Rudi Montes
    Registered Users, Registered Users 2 Posts: 37 ✭


    Hey guys,

    I just received an e-mail saying:
    "Dear Customer,
    You can now view and pay your latest UPC bill on [myupc] The amount of €71.45 is due for payment by 21st May"

    This raised alarms for me, because I signed up for €25/month during 6 months at the beginning of April, so it should be at least half of that. So I went to my page and there it says:

    "Your payment must be made before 21/05/2014.
    Pay my bill

    Current balance:
    € 34.99
    Last payment received:
    € 36.46"

    Now, the €71.45 are the sum of the current balance and the last payment. My last payment was a bit late (I was expecting Direct Debit to be set up automatically and it wasn't), but still, I'm worried that if I press "pay my bill" it'll deduct the €71 euro from my account and not the €34.99. I can't get UPC on the phone until thursday because of work, anyone have any experience with this? Is it safe to pay?

    Two questions as well for anyone who can answer them:
    - Why €34.99? Shoudn't it be €25?
    - Why is it until the 21st of May? I called UPC in the 28th of March and only got the modem delivered 1st of April... I'm going to pay a full month this second payment, but I paid for 21 days only on the first payment. Seems a bit weird.

    Thank you for your time!


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