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Got eFibre installed yesterday and it's already faulty

  • 11-05-2014 5:08pm
    #1
    jantheman91
    Closed Accounts Posts: 1,051 ✭✭✭


    My upload speed is 6 times faster than my download - makes no sense whatsoever.

    I'm getting a lower download than I was getting on ADSL2+, and am only 100m from the cab.

    My wireless speeds are faster than my wired.

    None of this makes sense.

    You are either throttling me, or there's a fault.

    Absolutely pathetic.

    3494395843.png


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Comments

  • #2
    sparkfireman
    Registered Users, Registered Users 2 Posts: 123 ✭✭sparkfireman


    mine is sorta the same... the up speed is 8mb. ping is 8ms. but the speed is capped at 15mb... why is this i'd love to know!


  • #3
    jantheman91
    Closed Accounts Posts: 1,051 ✭✭✭jantheman91


    sparkfireman wrote: »
    mine is sorta the same... the up speed is 8mb. ping is 8ms. but the speed is capped at 15mb... why is this i'd love to know!
    I guarantee I get the same useless reply, if any at all.

    ''We're sorry for the inconvenience, if you ring up xxxxx, they can look into it for you''.

    :rolleyes:


  • #4
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    jantheman91 wrote: »
    sparkfireman wrote: »
    mine is sorta the same... the up speed is 8mb. ping is 8ms. but the speed is capped at 15mb... why is this i'd love to know!
    I guarantee I get the same useless reply, if any at all.

    ''We're sorry for the inconvenience, if you ring up xxxxx, they can look into it for you''.

    :rolleyes:

    [font=Times New Roman","serif]Hi jantheman91

    From viewing the above I can see that there is definitely something up with this, The best advice we can offer from here is to get in touch with tech support right away as I'm sure they will be able to resolve this for you. Give them a call on 1890260260 but it may be handier for you to chat with them over web chat here : http://www.eircom.net/about/contact/[/font]    [font=Times New Roman","serif]

    Thanks
    Al[/font]


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