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Virgin Media Cancellation deals

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Comments



  • They didnt offer me half off for any period of time..
    And were happy to put through my cancellation.
    Whats that about I wonder.

    Wasn't a Craig David fan obviously...




  • If changing a Virgin account to the OH is there anyway to start the new account on a particular date? My direct debit date is the 7th of each month at the moment so what's the best way to start the new account / cancel the old one to ensure I'm not billed twice this month? I also want to avoid any break in cover.




  • CoBo55 wrote: »
    Wasn't a Craig David fan obviously...

    He should have told them he is giving them 7 days then Walking Away

    :eek:

    nobody?

    I'll get me coat




  • He should have told them he is giving them 7 days then Walking Away

    :eek:

    nobody?

    I'll get me coat

    :) Love it.
    :)




  • Got the mail here too about a 4 euro increase for 250mb BB, Now 64 quid just for broadband, bit of a joke. Be looking for 9 months half price or I'm gone. Much better offers out there with higher speeds.

    A few years back at least they made it look like they were doing something to justify it. If you were on 25mb they upgraded it to 50. If you were on 100mb it went to 200 or 250mb.

    Now it's nothing, I get told we made big improvements to justify the increase but what improvements am I getting? I'm still on the same speed for years and the only thing I get is a price increase. I'm not seeing anything for it.


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  • They didnt offer me half off for any period of time..
    And were happy to put through my cancellation.
    Whats that about I wonder.


    Maybe you live in an area where they know you have no decent alternative.




  • Cloudio9 wrote: »
    Maybe you live in an area where they know you have no decent alternative.
    It's a numbers game. If they see their numbers fall, they will offer better deals.

    It's a short term problem as VM is about to get squeezed.




  • What are the new prices after this increase. I’m currently in the final months of an offer, was paying half price on the 500mb package but I’m back up to €71 now and now wondering if this package is going up again now? I haven’t had any notification of a price increase yet.




  • jesus that's great isn't it?

    .

    Already paying for a Broadband speed which should be a perfect signal all over the house so don't see any reason to pay anything else on top.

    Sky supplied 2 free boosters to a mate who recently took their Broadband offer and told them he wasn't happy with the signal upstairs.




  • Aquos76 wrote: »
    What are the new prices after this increase. I’m currently in the final months of an offer, was paying half price on the 500mb package but I’m back up to €71 now and now wondering if this package is going up again now? I haven’t had any notification of a price increase yet.

    Will be 67 pm for me .....for bloody BB......must be nearing a 100% increase from the days of UPC ....remember the thrill of people getting free increases in speed to 35mb then 50 and so on......no real idea what speed I get now but doubt I actually need anything near it, is it 240mb's who knows but then I read of some others getting 500mb for the same price or less ............new customers get BB/TV the lot for half the price I'm paying.......it's all over the shop their price structure :rolleyes:


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  • Used to work for UPC many many moons ago and every price change at the time came with a speed increase as far as I can remember.

    Digiweb/Siro just gone live in my area €24.99 a month for 500MB - will be massive competition to Virgin - no clue what their customer care is like




  • Offered €77 pm for 9m then 92 for 3 for Bb, tv and 360 box.

    No more budging, best she can offer??




  • They didnt offer me half off for any period of time..
    And were happy to put through my cancellation.
    Whats that about I wonder.

    Same here. And I know how to play this game, I do it every year. With no exception until last week, I always get the best possible deal out of them that anyone got at the same time. Can't remember what the very best was they offered me, but it was significantly worse than the deal for new customers. I have always got a deal that was better than a deal for new customers.

    So I canceled. After being with virgin for 25 years non-stop :eek:

    Not sure what to do now, just wait until the end of my cancellation period (around 25th June) and then apply as a new customer? They threatened / tried to blackmail me saying that I could be without broadband for two weeks :(




  • I remember them telling me on the phone last year that you can qualify again as a new customer after 3 months.
    I wonder what will happen if i sign up as a new customer the day after my current account ends..
    Will it go through or get flagged somewhere?
    I'm going to give it ago anyway.




  • Whats the story with getting the 360 box as an upgrade as an existing customer on the full rate? Are there any extra charges?




  • Does anyone have a categoric answer for how long you must be gone before they will accept an order as a new customer?




  • I'm in the 9th month of my 9-month discount. Tempted to go to Pure but they are offering 60mbs. has anyone done this?




  • phobia2011 wrote: »
    Offered €77 pm for 9m then 92 for 3 for Bb, tv and 360 box.

    No more budging, best she can offer??

    No, there is two more lower stages.




  • What’s the best way to contact virgin?




  • 1908


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  • Eve12345 wrote: »
    What’s the best way to contact virgin?

    WhatsApp, 0861802267.




  • Really surprised I've heard nothing from Virgin regarding 'please stay' offer, contract cancellation is on Thursday.

    Meantime Vodafone are coming to install tomorrow, at half the price for the year. Good timing as power button on horizon controls has died




  • Patser wrote: »
    Really surprised I've heard nothing from Virgin regarding 'please stay' offer, contract cancellation is on Thursday.

    Meantime Vodafone are coming to install tomorrow, at half the price for the year. Good timing as power button on horizon controls has died



    €45 a month for a 12 month contract for 500Mbps fibre broadband + 80 channels TV. That sounds like a good deal.

    Will you do us a favour and post back here tomorrow after the install with how you find them? If good I'll likely go with them too.




  • Will do.

    So far I've had an email from them to say they'd have an engineer around Monday 14th, a phonecard to confirm this and a text message to confirm confirm!

    So they are keeping in contact anyway




  • EarWig wrote: »
    Does anyone have a categoric answer for how long you must be gone before they will accept an order as a new customer?

    Anyone got the answer to this one?
    If there's no wait time, looks as if I'm better off letting the cancellation go through and setting up a new account the day after to get the better price..




  • Two months wait has been posted before but I'm guessing it changes.




  • EarWig wrote: »
    Two months wait has been posted before but I'm guessing it changes.

    This was my experience; cancelation processed 5th-6th of March; rang sometime in May & they confirmed if I returned I'd be a new customer.




  • unkel wrote: »
    €45 a month for a 12 month contract for 500Mbps fibre broadband + 80 channels TV. That sounds like a good deal.

    Will you do us a favour and post back here tomorrow after the install with how you find them? If good I'll likely go with them too.

    Fwiw:

    by 4pm we had heard nothing and Wife had to head out for something. I contacted Vodafone to say no-one would be home, but they were a little lost as to what to do.

    at 4:30 got call from engineer to say he was on the way, and was sond about it. Explained he was with KN, so fair enough Vodafone couldn't reach him. He has us rearranged for early Wednesday.




  • Ive five months left on a contract which has just gone up to 101. Can i cancel the entire contract? Whats best offer i can expect if i can renegotiate for tv with two room set up broadband and phone.


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  • Ive five months left on a contract which has just gone up to 101. Can i cancel the entire contract?

    Yes. They upped the price, which means you can get out of your contract without penalty
    Whats best offer i can expect if i can renegotiate for tv with two room set up broadband and phone.

    See above few pages. People have got different deals, but nobody got as good a deal as a new customer gets. Which is disgraceful. I'd been with them for 25 years straight, was always offered a good deal before but not this time. So I was forced to cancel.


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