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Sky box issue

  • 07-05-2014 5:42pm
    #1
    redzerdrog
    Registered Users, Registered Users 2 Posts: 7,761 ✭✭✭


    Basically the house has two sky accounts, one is an old account with the old white sky plus box and the second is an account with a new sky hd sky box. I have now cancelled to newer account due to some issues with packages. So I tried to use the card off the original account in the new sky box but It wont work.

    Is there any way around this?


Comments

  • #2
    The Cush
    Registered Users, Registered Users 2 Posts: 15,852 ✭✭✭✭The Cush


    redzerdrog wrote: »
    Is there any way around this?

    Ring Sky to pair the card with the newer box.


  • #3
    redzerdrog
    Registered Users, Registered Users 2 Posts: 7,761 ✭✭✭redzerdrog


    The Cush wrote: »
    Ring Sky to pair the card with the newer box.

    Is generally done easily? Would they not look for the newer box back as that account is cancelled?


  • #4
    The Cush
    Registered Users, Registered Users 2 Posts: 15,852 ✭✭✭✭The Cush


    redzerdrog wrote: »
    Is generally done easily? Would they not look for the newer box back as that account is cancelled?

    After the 12 month minimum subscription period the box is yours.


  • #5
    redzerdrog
    Registered Users, Registered Users 2 Posts: 7,761 ✭✭✭redzerdrog


    The Cush wrote: »
    After the 12 month minimum subscription period the box is yours.

    No only have it a few weeks unfortunetly


  • #6
    The Cush
    Registered Users, Registered Users 2 Posts: 15,852 ✭✭✭✭The Cush


    redzerdrog wrote: »
    No only have it a few weeks unfortunetly

    I assume they won't pair it in that case unless you pay for the box, you could ring them and ask.


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  • #7
    winston_1
    Registered Users, Registered Users 2 Posts: 1,688 ✭✭✭winston_1


    redzerdrog wrote: »
    No only have it a few weeks unfortunetly

    The box is yours from day one but if you break the contract early sky will require you to pay for the full contract period.


  • #8
    redzerdrog
    Registered Users, Registered Users 2 Posts: 7,761 ✭✭✭redzerdrog


    winston_1 wrote: »
    The box is yours from day one but if you break the contract early sky will require you to pay for the full contract period.

    I broke the contract due to been missold the package they tried to charge me some early cancellation fee but I refused to pay it but eventually got talking to someone with some common sense and he waived the cancellation charges

    Will give them a buzz tomorrow and try get the card and box matched up


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