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Moving our motorbike business to Ireland

  • 20-04-2014 3:12pm
    #1
    Registered Users, Registered Users 2 Posts: 609 ✭✭✭


    Hi all. My partner & I are both lifelong bikers and we presently have a long-established motorbike shop/business in the UK - secondhand bikes (predominantly offroad), a motorbike workshop (my partner is a bike/quad mechanic), a shop selling parts, spares, helmets, clothing etc with an online ebay shop as well as a "real" shop...again all predominantly aimed at the offroad market (my partner is heavily into evo motocross and enduro racing).

    We are moving our business to Ireland at the end of this year (we are presently in expensive rented premises but have been fortunate enough to be able to buy suitable premises in Ireland where we can both live and trade). We plan to continue to do what we do here - bike workshop for engine rebuilds, servicing etc, a retail/online shop for parts etc and possibly a trade stand with which to attend races. We already, through racing, bike selling etc, have some useful contacts in Ireland, but obviously will be "newbies" (and English ones at that!) on the trade scene. My partner will be fully participating in mx/hare & hounds events just as soon as he can, that's for sure!

    I am hoping that you biker people on here would be kind enough to offer some advice, particularly with regards to online buying in Ireland. From what I have been able to see, ebay.ie seems poorly frequented...would I be right? Whereas here in the UK ebay is the main "shop window" for pretty much any business, inc bike sales, more so than our own website for example. I know there are the done deal, adverts.ie etc sites, but, again, there doesn't seem to be a lot on them.

    One of my questions I suppose therefore is, is online shopping for bikes, parts etc not really that popular in Ireland? Or is it that sellers simply don't bother to try to sell their wares that way?! Is it in general preferred to deal face to face with a real person in a real shop? How do people buy and sell their secondhand bikes? Is it mostly word of mouth?

    Thank you for taking the time to read this and thanks in advance for any insight!


«1

Comments

  • Registered Users, Registered Users 2 Posts: 181 ✭✭designbydan


    I'm obviously only speaking for myself here,

    and I'm sorry if this offends anyone on here with their own store..

    But as a biker and a web designer:

    Online facilities for bike shops in Ireland are a joke, I'm not going to bother mentioning Irish ebay, the online shops I've seen so far for the Irish market are pretty cr** to be honest,
    if shopping online I'll use English stores because they are so much cheaper, and regularly updated.

    I've no problem supporting Irish/local stores and would prefer to do so.

    But when you're told by a particular place " Oh THAT helmet, that ones top of the range, you're looking at 630 for that" and then I go home and find the EXACT same helmet in an online English store for 250. . delivery within 3 days. . . "

    maybe it's just because I'm in the web industry but right now I think any improvement online would be welcome.


    I've bought and sold my bikes on both done deal and adverts.

    I've no idea if that answers your question or helps at all, hopefully it does.


  • Registered Users, Registered Users 2 Posts: 216 ✭✭burstbuckle


    Try biker.ie also for info


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    Thanks designbydan.
    So, price is, ultimately, king in determining where/how you shop. Do you buy off ebay.uk or direct from English suppliers' websites?
    Pssst. Wanna build us a good website/online shop then?! ;)


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    Try biker.ie also for info
    Yes, thanks - have been trying to become a registered user of that site for some time lol but have never received my activation email so am stuck in some sort of biker.ie limbo where I am unable to post. Have sent numerous emails to admin to no avail!


  • Registered Users, Registered Users 2 Posts: 181 ✭✭designbydan


    Thanks designbydan.
    So, price is, ultimately, king in determining where/how you shop. Do you buy off ebay.uk or direct from English suppliers' websites?
    Pssst. Wanna build us a good website/online shop then?! ;)

    I've bought in Irish shops when its not double the price, I don't mind paying an extra say .. 50 for a helmet, bought in a local store rather than shipped from England. But as an example I bought a very good textile jacket, trousers and leather gloves on sale for under 150, at full price I would've paid over 400 easily,

    I shop direct and rarely use ebay.uk only because it can be a hassle sometimes with shipping as many sellers don't ship here.

    And thanks for the offer but I didn't post to try and drum up business, I don't think it's allowed to on here anyway. I'm sure you can just change certain parts of your current site for the Irish market.

    If not however, then I should be free around June so hit me up then haha ;)


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  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    And thanks for the offer but I didn't post to try and drum up business, I don't think it's allowed to on here anyway. I'm sure you can just change certain parts of your current site for the Irish market.

    If not however, then I should be free around June so hit me up then haha ;)

    LOL.
    Our current website is a dot co.uk one so am thinking it would be preferable to have a dot ie one?


  • Registered Users, Registered Users 2 Posts: 181 ✭✭designbydan


    LOL.
    Our current website is a dot co.uk one so am thinking it would be preferable to have a dot ie one?

    Buy a .ie domain and just forward it it the .co.uk site, add euros and shipping info ( along with any extra T&C's needed for Ireland) and boom, job done :)


  • Registered Users, Registered Users 2 Posts: 789 ✭✭✭650gs


    I buy off ebay.co.uk and find it great I also buy up North and UK shops on line or by phone its as said before rip off Ireland always comes up even ordering parts its a joke.
    As for Biker.ie a complete waste of time done even go there and if you need a good site I can recommend a company that will be only too happy to sort you out and very reasonable too PM me for that one


  • Registered Users, Registered Users 2 Posts: 3,597 ✭✭✭Richard tea


    I would say price is the most important thing with the Irish market. It really is a rip off country for most goods and services. A good trustworthy relationship is high up there also when it comes to doing business either from a shop or online. I couldnt imagine buying a bike for a few thousand euro online/ebay without seeing it in the flesh unless there was a no quibble 7 day money back guarantee if anything went wrong with the bike.

    If your prices are competitive with the prices from the uk your business could do well alright. One of the major negatives about ordering from the uk is the postage sometimes so keep the costs for postage down if you can.

    Where are you going to be based? May I have a link to your uk website? pm if you wish.


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    Where are you going to be based? May I have a link to your uk website? pm if you wish.
    We'll be in Co Cork, on the N72, about halfway between Mallow & Killarney.
    Sent you a PM.


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  • Registered Users, Registered Users 2 Posts: 216 ✭✭burstbuckle


    650gs wrote: »
    I buy off ebay.co.uk and find it great I also buy up North and UK shops on line or by phone its as said before rip off Ireland always comes up even ordering parts its a joke.
    As for Biker.ie a complete waste of time done even go there and if you need a good site I can recommend a company that will be only too happy to sort you out and very reasonable too PM me for that one

    Fair enough on the biker.ie comment, I haven't been on it in over a year. just thought it would have a bigger audience. Hope the business works out for them could do with some decent competition here. I was looking at a helmet few weeks ago it's £200 from the U.K. lets just say two shops in Dublin not a million miles from each other one was charging 245 euro which is spot on with the exchange rate,the other was 300 euro.When I told the salesman he said he would match cheaper price. Too late I'll buy it off the shop that wasn't tryint to fleece me in the first place.


  • Registered Users, Registered Users 2 Posts: 7,101 ✭✭✭Max Headroom


    I buy most of my stuff on Ebay UK....having said that, most of it comes direct from Asia, even though its the same stuff as from UK sellers but cheaper...


  • Registered Users, Registered Users 2 Posts: 255 ✭✭the cats pajamas


    are ya's gonna have one of those helmet xray machines to see if a helmet has been damaged?


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    are ya's gonna have one of those helmet xray machines to see if a helmet has been damaged?
    Who me? Good grief no! If your helmet's had an impact - replace it. What price your head?


  • Registered Users, Registered Users 2 Posts: 164 ✭✭sean61


    I haven't much experience of ordering online with Irish shops. UK sites are generally cheaper and have more choice but I will say morrisons and lee's are great for most service parts. Going to the local shops is a disaster. Ordered leathers with one shop and they couldn't get them after several weeks. Ordered different leathers in another shop and they couldn't get them either. Ordered pads in the same shop last Friday week and was told they'd be in on wednesday, went back on Friday and still didn't have them. I could go on for the night with stories of being let down by shops. No one wants to be making 2 or 3 trips to a shop looking for stuff they've ordered. That's the biggest problem in IMHO


  • Registered Users, Registered Users 2 Posts: 14,012 ✭✭✭✭Cuddlesworth


    Buy a .ie domain and just forward it it the .co.uk site, add euros and shipping info ( along with any extra T&C's needed for Ireland) and boom, job done :)

    Thats a horrific idea, it would completely screw up their SEO and ruin any natural traffic from Ireland.


  • Registered Users, Registered Users 2 Posts: 522 ✭✭✭gbob


    Almost everything I buy for the bike is sourced from ebay.uk, the main reason is price and choice. However if there was a local dealer that didn't charge stupid prices I'd gladly support it. Also, I certainly wouldn't be worried about any negative impact of Englishness to your business, whether bricks and mortor or otherwise, as I'm sure you know price and service is everything.

    Best of luck with the move, shame I'm no where near Cork as I'd gladly pop in for a browse.

    Oh, irishbikerforum.com is a far more friendly place to visit.


  • Registered Users, Registered Users 2 Posts: 3,220 ✭✭✭cojomo2


    I'm currently looking to buy a 1-2 yr old bike...hardly anything suitable here so will have find one on ebay.co.uk head over, check it out and bring it back.

    It would be so handy if there was a trustworthy reliable company offering this service i.e view the bike on my behalf, check out all the paperwork etc and arrange to have it transported back to me.

    Not sure such a service exists but I'd say theres an opening for one. With all your contacts in the UK, this could be a service you could offer on the side? Just a thought.


  • Closed Accounts Posts: 5,857 ✭✭✭professore


    Buy a .ie domain and just forward it it the .co.uk site, add euros and shipping info ( along with any extra T&C's needed for Ireland) and boom, job done :)

    You will have to keep your business registered in the UK and ship from there for that to work, as the VAT, among other things, is different here.


  • Closed Accounts Posts: 5,857 ✭✭✭professore


    Irish consumers generally are very web savvy, and will buy things online if they are CHEAPER.

    The biggest obstacle in my opinion to selling stuff online here is the euro ... for example you look at an item on Amazon for £25 and it's €30 here on an Irish website. That €30 is already less than the £25, and factor in shipping (which could be another £10 easily) and the item in the keenly priced Irish shop looks a lot dearer, even though it's a lot cheaper. If your prices are keen I'd suggest having a sterling equivalent price of equal size beside the euro one so people can compare directly and make a big thing of the price being the same or cheaper.

    Also give a "collect instore" option for free as shipping is what kills the price too.

    Having said that I would second the idea that the likes of Irish biker shops would charge €60 for the €30 item above, therefore giving them no hope of selling it online. I really don't know how they expect to make money online doing that.

    I also do online shops by the way. Based in cork though :D

    Edit: Just saw you are actually the far side of Mallow.


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  • Registered Users, Registered Users 2 Posts: 3,801 ✭✭✭iamtony


    I've ran a business similar to yours for a few years and I can tell you the market for anything like that is much much smaller over here which will affect everything from the discount you can get from your suppliers to the price of shipping parcels etc. and this plus a couple of percent extra vat and also the smaller turnover means you will have to charge more. As for your Ebay store I would try keep that going from the uk if it's at all possible as it's very hard to convince anyone from the uk to buy from Ireland and have to wait an extra couple of days for delivery and buy in euro's etc. plus the fact it won't be easy to compete on price.
    Another thing worth considering if you have agencies for certain products over their, there may already be an irish distributor appointed and you will loose the agency once they find out you've moved.
    I could go on all day about this one....


  • Registered Users, Registered Users 2 Posts: 1,026 ✭✭✭serious3


    Oh and answer emails! All Irish companies and bike shops don't do email! I emailed an enquiry last week about a bike in a shop in Dublin, attached pics of mine for trade in what I was realistically looking for for it, phone number etc etc..... The silence is deafening! To be fair tho the bike shop I use in Galway she will do her best to match prices from the uk as for waiting for bits... Well it's my fault for riding ducati's and a ccm! Good luck with your venture!


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    cojomo2 wrote: »
    I'm currently looking to buy a 1-2 yr old bike...hardly anything suitable here so will have find one on ebay.co.uk head over, check it out and bring it back.

    It would be so handy if there was a trustworthy reliable company offering this service i.e view the bike on my behalf, check out all the paperwork etc and arrange to have it transported back to me.

    Not sure such a service exists but I'd say theres an opening for one. With all your contacts in the UK, this could be a service you could offer on the side? Just a thought.

    Hi cojomo2. Yes that is most likely a service we will be offering actually...we will still be sourcing bikes (offroad) for ourselves in the UK and be transporting them over along with bikes for our existing Irish friends who can't resist an English bargain and presently have to make a costly trip to the UK to pick up often just one bike. We will have the capacity to transport up to 6 bikes at a time so it makes sense to fill that van space!


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    professore wrote: »
    If your prices are keen I'd suggest having a sterling equivalent price of equal size beside the euro one so people can compare directly and make a big thing of the price being the same or cheaper.

    Also give a "collect instore" option for free as shipping is what kills the price too.
    Thank you for those tips!


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    iamtony wrote: »
    Another thing worth considering if you have agencies for certain products over their, there may already be an irish distributor appointed and you will loose the agency once they find out you've moved.

    Thanks iamtony...fortunately all of our existing suppliers have said they'll be happy to continue to supply us...just that shipping will take an extra day or two.


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    serious3 wrote: »
    Oh and answer emails! All Irish companies and bike shops don't do email! I emailed an enquiry last week about a bike in a shop in Dublin, attached pics of mine for trade in what I was realistically looking for for it, phone number etc etc..... The silence is deafening! To be fair tho the bike shop I use in Galway she will do her best to match prices from the uk as for waiting for bits... Well it's my fault for riding ducati's and a ccm! Good luck with your venture!

    LOL.
    And thanks!


  • Registered Users, Registered Users 2 Posts: 285 ✭✭ArnieSilvia


    I don't have a business in Ireland but have business degree and have run my own business in the past in another country. Once you do that you always look around from business perspective.

    It's my lifetime ambition to have my own business again and have been looking into it for the last 10 years here but Ireland has its specifics and while it's suitable for multinationals selling say, a pallet of processors or vaccines for 100k $ it's not really suitable for small business (please don't burn me for that:D). Or if it is, it would yield much better profit/satisfaction elsewhere. I'll put it this way - if I was about to start the business of the type you're doing I'd first look into UK or mainland Europe.

    I've been looking into garage/workshop idea myself (passenger cars) and In this specific business (quite similar to yours) the con's are:

    1. Very different motoring culture to UK, just look at those poverty spec cars with smallest engines possible. More so, people's obsession with property or massive negative equity makes them holding onto cash and spending it on investment rather than fun.
    2. Relaxed attitude to maintenance and skimping on paying for servicing. I don't know anyone at work who would have any sort of service history to their car. Unfortunately, mostly (we talk about low/middle class) people drive cars until they are dogs and sell on. My supervisor told me that by the time there are any problems with their car, it would be sold anyway. Look at recent thread "how long you got away without changing timing belt", title says it all. Or the guy on this thread asking about helmets involved in accident.
    3. Not sure how it works in enduro market but how many places are there to actually do it? I had this problem when I finally built my drift car, that closest tracks closed and I had only option of 400km return trip to Mondello for 200 euro per few hrs - I wasn't THAT crazy into it:confused: It's better now but not ideal. It's typical for Ireland that people own things but don't get to actually use them (jet ski, classic cars etc etc)
    4. The market here is very, very small. Not only because there's few people living here and density of population is very low. It's also because the trading links are very reduced. Without checking I can guess than postage and courier costs are cheaper in UK. Posting something to continent is very expensive. Compare ferry cost from Dover-Calais to Dublin-Holyhead and you get what I mean. Things got a lot better with service from ParcelMotel but if something doesn't work as intended or isn't as described I toss it in the bin rather than sending back. Little parcel to UK and you're talking about 15€. What's the point?
    5. I'd be particularly worried about starting the business in the area you're looking into. Maybe you could get away with starting in Dublin but good luck in remote countryside. There's just not enough people living there.
    6. Online trading is dysfunctional here due to mentioned very high postage costs and appalling service from the post and couriers. How come I had 20% parcels lost when people from UK were sending to Ireland and I've had ZERO missing parcels since I started using ParcelMotel. Over last 5 years I bought about 700 items from ebay uk. Due to ParcelMotel I bought about 150 items in last 2 months!!!
    7. When running the business consider various hidden charges you might not be aware of. One shocker was mandatory council rates (charges), for a small unit on an average industrial estate it was 1200-2000 euro/year, plus different water charges etc etc.


    To summarise, when I was about to start my business 2 years ago I was going to buy a running tyre business in UK and be done with it. I got a very well paid job so these plans were postponed but not forgotten.

    Whichever way you go, good luck!!!


  • Registered Users, Registered Users 2 Posts: 285 ✭✭ArnieSilvia


    I need to double check but the council rates are way higher than what I said, just quick google brought that (see the post in comments section):

    http://www.thejournal.ie/dublin-city-council-commercial-rates-927232-May2013/
    "Dublin city council have doubled their rates up 50% from last year. An annual cost of 3500euro gone up to over 7000euro now for the year 2014. Its a joke, how can a business survive"


  • Registered Users, Registered Users 2 Posts: 19,717 ✭✭✭✭Muahahaha


    I've bought bikes off both Adverts and Donedeal. Ebay.ie has dam all on it so at this stage I rarely check it. For biker gear I'm most likely to go to Ebay.co.uk or Amazon as there's far more choice and much keener prices than buying in a bricks and mortar shop here.

    OP if motocross is what you guys specialise in then that's a pretty niche sector and you should really research your location in Ireland well to ensure there are enough motocross riders / clubs in your area to sustain your business.

    If you've built up regular custom through your ebay.co.uk shop then I think you should look into ways of keeping that running, even from Ireland. I wouldn't try to ship from Ireland as UK buyers might be put off by increased shipping times and increased postage costs for an international shipment. To avoid that it might mean placing your goods with a UK distributor who ships them for you from the UK to UK addresses. Don't forget that Ireland is only 4 million people so we wouldn't have anywhere near as many motocross riders as in the UK so if you are doing well online in the UK then you'd be crazy to throw that away. Keep it going and run your mechanic shop here, best of both worlds

    Best of luck with it:)


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  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    1. Very different motoring culture to UK, just look at those poverty spec cars with smallest engines possible. More so, people's obsession with property or massive negative equity makes them holding onto cash and spending it on investment rather than fun.
    2. Relaxed attitude to maintenance and skimping on paying for servicing. I don't know anyone at work who would have any sort of service history to their car. Unfortunately, mostly (we talk about low/middle class) people drive cars until they are dogs and sell on. My supervisor told me that by the time there are any problems with their car, it would be sold anyway. Look at recent thread "how long you got away without changing timing belt", title says it all. Or the guy on this thread asking about helmets involved in accident.
    3. Not sure how it works in enduro market but how many places are there to actually do it? I had this problem when I finally built my drift car, that closest tracks closed and I had only option of 400km return trip to Mondello for 200 euro per few hrs - I wasn't THAT crazy into it:confused: It's better now but not ideal. It's typical for Ireland that people own things but don't get to actually use them (jet ski, classic cars etc etc)
    4. The market here is very, very small. Not only because there's few people living here and density of population is very low. It's also because the trading links are very reduced. Without checking I can guess than postage and courier costs are cheaper in UK. Posting something to continent is very expensive. Compare ferry cost from Dover-Calais to Dublin-Holyhead and you get what I mean. Things got a lot better with service from ParcelMotel but if something doesn't work as intended or isn't as described I toss it in the bin rather than sending back. Little parcel to UK and you're talking about 15€. What's the point?
    5. I'd be particularly worried about starting the business in the area you're looking into. Maybe you could get away with starting in Dublin but good luck in remote countryside. There's just not enough people living there.
    6. Online trading is dysfunctional here due to mentioned very high postage costs and appalling service from the post and couriers. How come I had 20% parcels lost when people from UK were sending to Ireland and I've had ZERO missing parcels since I started using ParcelMotel. Over last 5 years I bought about 700 items from ebay uk. Due to ParcelMotel I bought about 150 items in last 2 months!!!
    7. When running the business consider various hidden charges you might not be aware of. One shocker was mandatory council rates (charges), for a small unit on an average industrial estate it was 1200-2000 euro/year, plus different water charges etc etc.

    To summarise, when I was about to start my business 2 years ago I was going to buy a running tyre business in UK and be done with it. I got a very well paid job so these plans were postponed but not forgotten.

    Whichever way you go, good luck!!!

    Thank you ArnieSilvia.
    To respond to some of your points...
    Yes, Dublin. Love it. As a place to visit. But have no desire to live there. No offence to any Dubliners lol, just personal preference. Also, couldn't have afforded to buy a suitable premises there even if we'd wanted to!
    Parcel Motel...is that popular in Ireland? Only ever seen one here in the UK and saw...none in Ireland.
    Hidden charges? Not sure what you mean by this? We've spent not inconsiderable time in the County Council offices (and very nice they were too!) determining the commercial property and water rates etc so assumed that we had everything taken into account on that score...are you saying there are other charges of some sort?
    Thank you again.


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    Muahahaha wrote: »
    OP if motocross is what you guys specialise in then that's a pretty niche sector and you should really research your location in Ireland well to ensure there are enough motocross riders / clubs in your area to sustain your business.

    If you've built up regular custom through your ebay.co.uk shop then I think you should look into ways of keeping that running, even from Ireland. I wouldn't try to ship from Ireland as UK buyers might be put off by increased shipping times and increased postage costs for an international shipment. To avoid that it might mean placing your goods with a UK distributor who ships them for you from the UK to UK addresses. Don't forget that Ireland is only 4 million people so we wouldn't have anywhere near as many motocross riders as in the UK so if you are doing well online in the UK then you'd be crazy to throw that away. Keep it going and run your mechanic shop here, best of both worlds

    Best of luck with it:)

    Thank you Muahahaha.

    We chose our location (well, as far as was possible, considering what we were needing!) deliberately because it's pretty central for all the tracks we're interested in (both from a rider's and a business's perspective) and there are enough of them. We're on a main road with high visibility and also within easy striking distance from Cork City.

    Our online business at present is not the major part of our trade by any means...mostly because, as many of you have pointed out, it's a highly competitive arena and profit margins are relatively small, compared to "real shop" sales. We are but a small fish in a big pond here! Our online (= ebay really) presence is more of a "shop window" to generate real customers who might phone us because they have seen something we have advertised on ebay and who then come and see us in person. We would far rather have real people spending cash in our shop, with whom we can develop an ongoing relationship, than only be dealing with faceless internet customers...however, we recognise that is the way (ourselves included!) that many people prefer or need to shop these days.
    Thanks again!


  • Registered Users, Registered Users 2 Posts: 19,717 ✭✭✭✭Muahahaha


    Ok good to hear you've researched the location well because I was worried there for a bit ! I think if you offer a good service to motocross riders at a decent price then you should have no troubles at all once you're established after a year or two.
    Cork is a great place, the people down there are really sound and the county itself has some beautiful coastline for ride outs


  • Registered Users, Registered Users 2 Posts: 20 Alanooh


    Few things, you will have to pay VAT of all helmets etc here in Ireland (VAT free in the UK)

    Regarding the eBay if you list on eBay dot Ie and search on eBay dot Ie the UK sellers will still come up first since eBay brought out a new system months back. Be best to keep listing on the UK site as its also cheaper with more extras.


    Delivery to Ireland from some UK suppliers can be any where from €15-€30
    Other thing is a lot of Irish people presume UK shops are cheaper and buy online there instead.

    Best of luck.


  • Registered Users, Registered Users 2 Posts: 335 ✭✭OriginV


    Donedeal and Adverts are great resources to advertise and even sell some of you're stock, Also it would be a good idea signing up on some Irish online forums to get the name out there and you can maybe even get you're on sale section.


  • Banned (with Prison Access) Posts: 625 ✭✭✭roadsmart


    Rathmore?


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  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    roadsmart wrote: »
    Rathmore?
    No, not Rathmore. Warm though! Not deliberately trying to be cagey just don't want to be seen as advertising or touting for business lol.


  • Registered Users, Registered Users 2 Posts: 1,704 ✭✭✭Doylers


    Just kept the prices down, decent shipping rates and have good return polices. I buy nearly everything online I have preferred sites based on value and shipping. Theres one site I don't buy tech stuff off because shipping is 10euro regardless of its size or value which madness IMO. In waterford we have 3 places to buy bike gear and the selection is piss poor, all my bike gear comes from the web these days. Cant afford to be travelling to go to cork to get gloves.

    Oh while I think of it have lots of information on your site, I don't know if its an irish thing but when I'm looking at bike gear theres usually one line "these are gloves" its like well that was useful, I want to know everything you can tell me about the gear so I can make an informed purchase.

    Best of luck with it, hope to see your site and business in the coming months


  • Registered Users, Registered Users 2 Posts: 19,102 ✭✭✭✭Del2005


    Doylers wrote: »

    Oh while I think of it have lots of information on your site, I don't know if its an irish thing but when I'm looking at bike gear theres usually one line "these are gloves" its like well that was useful, I want to know everything you can tell me about the gear so I can make an informed purchase.

    Your on the Internet why would the shop need to place anything bar the name and part number on their site? The manufacturer's site will have all the information you need.


  • Registered Users, Registered Users 2 Posts: 11,465 ✭✭✭✭cantdecide


    Done Deal is very much the "shop window" for bike sales in Ireland IME. Just keep updating your stock lists regularly on DD. Start a FB page... and use it. Always get back to people. Run genuine special offers when you can. Keep updating the thread until you're going. As a langer from Cork, I'll try and throw some business your way the same as I always try to keep business local.


  • Registered Users, Registered Users 2 Posts: 181 ✭✭designbydan


    Del2005 wrote: »
    Your on the Internet why would the shop need to place anything bar the name and part number on their site? The manufacturer's site will have all the information you need.

    Giving your customer a reason to LEAVE your site is the worst thing you can do. Imagine if you were in a shop and asked about some gloves or a helmet, and the guy 'serving' you said "they're gloves, if you want more info drive to the rst factory and ask them yourself !" You'd be on here complaining in an instant.

    Actually, disregard that, half the shops I've been to ARE that cheeky to their customers. OP if you're at least willing to be friendly to your customers you'll be doing far better than a hell of a lot of shops here :)


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  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    [QUOTE=designbydan;90098431Actually, disregard that, half the shops I've been to ARE that cheeky to their customers. OP if you're at least willing to be friendly to your customers you'll be doing far better than a hell of a lot of shops here :)[/QUOTE]
    LOL.
    Thank you to all for your input, advice and, dare I say, support!
    We have a FB page for our existing business and will no doubt tinker with that when the time comes.
    With regards to product info, I agree with you designbydan...the potential customer should be able to find all the info they need on the site they are thinking of shopping on otherwise they are likely to wander off into the ether and not come back to you.
    Thank you cantdecide for the info re Done Deal.
    Just to clarify - we will be predominantly catering for the OFF road bike fraternity so we are not going to be stocking ON road clothing, tyres etc. Sorry to disappoint any of you who were hoping for another source for your on road gear!


  • Banned (with Prison Access) Posts: 625 ✭✭✭roadsmart


    Google the Paddy Dakar and enter a team (your better half will love it). Great way to get to know the lay of the land and introduce yourself to your customer base.


  • Registered Users, Registered Users 2 Posts: 1,723 ✭✭✭rock22



    Just to clarify - we will be predominantly catering for the OFF road bike fraternity so we are not going to be stocking ON road clothing, tyres etc. Sorry to disappoint any of you who were hoping for another source for your on road gear!

    Before you posted this, I was going to suggest that you should broaden your range and , hopefully , customer base.

    You will find that the customer base is smaller here in Ireland. Where I live, a number of motorcycle shops have gone out of business because of the downturn in the economy.

    Motorcyles are seen as a niche business. Off road is an even smaller niche! Whatever you decide, best of luck with it.


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    roadsmart wrote: »
    Google the Paddy Dakar and enter a team (your better half will love it). Great way to get to know the lay of the land and introduce yourself to your customer base.
    Thanks. Already found out about that one and it's on the list :0) !


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    rock22 wrote: »
    Before you posted this, I was going to suggest that you should broaden your range and , hopefully , customer base.

    You will find that the customer base is smaller here in Ireland. Where I live, a number of motorcycle shops have gone out of business because of the downturn in the economy.

    Motorcyles are seen as a niche business. Off road is an even smaller niche! Whatever you decide, best of luck with it.

    Thanks rock22. We have noticed the recent demise of a few shops there, some of them seemed to be longstanding and well thought of too...so that seems a real shame. Perhaps an inevitable consequence of the popularity of online retailing though?! Mind you, on our research and fact-finding trips, when we visited one motorbike shop (twice), we found them closed (as in not open - in the middle of the morning, not closed down) with not even any opening hours displayed...that doesn't really help would-be customers IMHO.

    The road bike side of things is sooooo competitive already and, small fry that we are, we would find it hard to cater adequately for that market - having said that, many of our product lines are "crossover" items and our workshop facilities will cater for all bikes, not just off road.


  • Registered Users, Registered Users 2 Posts: 12,822 ✭✭✭✭galwaytt


    Don't forget safety equip here like helmets attract VAT at 23%.
    Buying online from NI or UK doesn't: I don't see how that gap is bridgeable here tbh.

    Ode To The Motorist

    “And my existence, while grotesque and incomprehensible to you, generates funds to the exchequer. You don't want to acknowledge that as truth because, deep down in places you don't talk about at the Green Party, you want me on that road, you need me on that road. We use words like freedom, enjoyment, sport and community. We use these words as the backbone of a life spent instilling those values in our families and loved ones. You use them as a punch line. I have neither the time nor the inclination to explain myself to a man who rises and sleeps under the tax revenue and the very freedom to spend it that I provide, and then questions the manner in which I provide it. I would rather you just said "thank you" and went on your way. Otherwise I suggest you pick up a bus pass and get the ********* ********* off the road” 



  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    galwaytt wrote: »
    Don't forget safety equip here like helmets attract VAT at 23%.
    Buying online from NI or UK doesn't: I don't see how that gap is bridgeable here tbh.
    We'll be beneath the business VAT threshold I imagine and any helmets we stock will come from the UK so...we won't have to put VAT on top...? Am I right in that thinking?


  • Registered Users, Registered Users 2 Posts: 3,801 ✭✭✭iamtony


    We'll be beneath the business VAT threshold I imagine and any helmets we stock will come from the UK so...we won't have to put VAT on top...? Am I right in that thinking?
    Problem is if your beneath the vat threshold and don't register for vat and therefore cannot get an irish vat number and you will have to pay vat(leaving helmets out of this they are different) when buying stock from Europe of the uk which will put you at a big disadvantage.

    They way it works in the eu is when buying outside of your country you give your supplier you irish vat number and they don't charge you vat because your selling the goods and paying vat to the irish vat man you have no way of claiming your European claimed vat back on purchases.

    Bottom line register for vat!

    And regarding helmets not all helmets are vat exemp in the uk it only applies to standard road helmets, off road and racing helmet have vat on top except child sizes(under 16) although a bit of fiddling regularly goes on.


  • Registered Users, Registered Users 2 Posts: 609 ✭✭✭Hillybilly4


    iamtony wrote: »
    Problem is if your beneath the vat threshold and don't register for vat and therefore cannot get an irish vat number and you will have to pay vat(leaving helmets out of this they are different) when buying stock from Europe of the uk which will put you at a big disadvantage.
    That's the way we operate at present here in the UK. We are not VAT registered here because our turnover is below the threshold...but of course we still have to pay VAT on everything we buy...unless it's VAT exempt of course.
    From what I have read, the situation would be the same - our UK VAT registered suppliers charge us UK VAT because we will not be VAT registered in Ireland...or am I missing something?


  • Registered Users, Registered Users 2 Posts: 3,801 ✭✭✭iamtony


    That's the way we operate at present here in the UK. We are not VAT registered here because our turnover is below the threshold...but of course we still have to pay VAT on everything we buy...unless it's VAT exempt of course.
    From what I have read, the situation would be the same - our UK VAT registered suppliers charge us UK VAT because we will not be VAT registered in Ireland...or am I missing something?
    thats correct. It is pretty easy to get the vat thing sorted I'd do it if I were you!


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