help computer /printer

blingrhino · 2014-04-11 11:22:23

my computer updated itself recently and both printers will now not print even though i make them default printers? very computer illerterate but can do the basics ,what do i do ?

11-04-2014 11:22AM

#1

blingrhino

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my computer updated itself recently and both printers will now not print even though i make them default printers?
very computer illerterate but can do the basics ,what do i do ?

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#2 11-04-2014 11:24AM

Tokyo

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Have you tried updating/reinstalling the printer drivers??

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#3 11-04-2014 11:40AM

ZENER

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A good first step would be to tell us:

Make/model of the printers.

How they are attached to the computer. E.g. USB, Wireless, BT, LPT ?

What operating system you use, Windows (XP, 7, 8 ?) Mac OS ?

What applications have you tried to print from ? Word Processor, Email, Webpage ?

Can you print a test page from the printers preferences pane ?

I've had Firewalls causing printouts of emails and webpages to fail so there could be any number of reasons but the basics above should help pin it down.

Ken

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