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help computer /printer

  • 11-04-2014 12:22PM
    #1
    Registered Users, Registered Users 2 Posts: 1,153 ✭✭✭


    my computer updated itself recently and both printers will now not print even though i make them default printers?
    very computer illerterate but can do the basics ,what do i do ?


Comments

  • Registered Users, Registered Users 2 Posts: 22,655 ✭✭✭✭Tokyo


    Have you tried updating/reinstalling the printer drivers??


  • Registered Users, Registered Users 2 Posts: 6,165 ✭✭✭ZENER


    A good first step would be to tell us:

    Make/model of the printers.

    How they are attached to the computer. E.g. USB, Wireless, BT, LPT ?

    What operating system you use, Windows (XP, 7, 8 ?) Mac OS ?

    What applications have you tried to print from ? Word Processor, Email, Webpage ?

    Can you print a test page from the printers preferences pane ?

    I've had Firewalls causing printouts of emails and webpages to fail so there could be any number of reasons but the basics above should help pin it down.

    Ken


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