Balbriggan eFibre (older estates)

Fingleberries

Hi All,

I have been looking at arranging eFibre at my address in Balbriggan. The eircom broadand site says that eFibre is available in Balbriggan but when I check my phone number and address, it says that eFibre is available but not at this address.

Is there a plan to enable eFibre for the estates that were 'skipped' when Balbriggan was being enabled?

UPC were in the area recently and appeared to be signing up new people for their Broadband service.

Thanks in advance,
F.

cathy01

Same question as above.eircom site says we have efiber but when I rang it's not available :-(

eircom: Tony

Hi Guys,

Although eFibre may be available in your areas different addresses within the exchanges are being upgraded at different times. However feel free to check back with us again in a couple of months and hopefully we'll have better news for you then

Thanks,

Tony

Fingleberries

eircom: Tony wrote: »

Hi Guys,

Although eFibre may be available in your areas different addresses within the exchanges are being upgraded at different times. However feel free to check back with us again in a couple of months and hopefully we'll have better news for you then

Thanks,

Tony

Ok, thanks for getting back, Tony.

Unfortunately, I had been doing that for most of the last year since eFibre went live in Balbriggan. So, I guess it's back to sit and hope (or call UPC).

Thanks again,
F.

eircom: Tony

No worries and I do apologise.

If we do get further info on this we'll be sure to let you know.

Tony

Kjmulhol

Hi Tony, do you have an update on efiber availability @ Hampton cove estate Balbriggan?

Thanks
Kevin.

eircom: Alan

Kjmulhol wrote: »

Hi Tony, do you have an update on efiber availability @ Hampton cove estate Balbriggan?

Thanks
Kevin.

Hi Kjmulhol
 
I can confirm that while efibre has launched in some areas of balbriggan unfortunately Hampton cove and the immediate surrounding area (Fancourt) are not scheduled for efibre works. The current plans available are predicted to cover this year. I've contacted efibre operations who have advised me that we should have more news on this area in early 2015 if you would like to get back to me then.
 
Thanks
 
Al

Kjmulhol

Hi Alan, thanks for the reply. This is really disappointing. I was expecting efiber to be available much sooner since there has been a lot of eircom activity around the entrance to fancort heights recently. A couple of weeks ago I switched to eircom from Vodafone in the hope that efiber was imminent and while waiting I would get better DSL speeds. However, I now have a higher ping and my profile has been reduced from 7mb/s to 5mb/s leaving me much worse off than before. I've made numerous calls to eircom support but they are very reluctant to increase my broadband speed. Any suggestions would be much appreciated.
Thanks,
Kevin.

eircom: Alan

Kjmulhol wrote: »

Hi Alan, thanks for the reply. This is really disappointing. I was expecting efiber to be available much sooner since there has been a lot of eircom activity around the entrance to fancort heights recently. A couple of weeks ago I switched to eircom from Vodafone in the hope that efiber was imminent and while waiting I would get better DSL speeds. However, I now have a higher ping and my profile has been reduced from 7mb/s to 5mb/s leaving me much worse off than before. I've made numerous calls to eircom support but they are very reluctant to increase my broadband speed. Any suggestions  would be much appreciated.
Thanks,
Kevin.

Hi Kjmulhol

I'm sorry I could not offer better news on the efibre coverage, the best thing I can advise in relation to your speed profile is to get on to support via web chat [font=Times New Roman","serif]http://www.eircom.net/about/contact/[/font][font=Times New Roman","serif]  where they can look in to this further.

Thanks
Al
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