Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

Changing from Smart Telecom/Digiweb to Fibre

  • 10-04-2014 8:12am
    #1
    s_gr
    Registered Users, Registered Users 2 Posts: 315 ✭✭


    Hi,


    I have smart telecom/digiweb uncongested dsl broadband as they have there own equipment in my local exchange. I have contacted digiweb to upgrade to the fibre network as its live in my area

    This is where the problem occurs, seemingly the only way i can swap to fibre is to have existing service disconnected for up to 4 weeks while its rewired in exchange.

    Has anyone else had this problem when trying to upgrade.....seems to be a complete joke. Havent tried other providers but have been told same issue no matter who i go with as eircom have to do some local wiring in the exchange.

    Anyone in the same boat ?


Comments

  • #2
    FastFullBack
    Registered Users, Registered Users 2 Posts: 1,466 ✭✭✭FastFullBack


    s_gr wrote: »
    Hi,


    I have smart telecom/digiweb uncongested dsl broadband as they have there own equipment in my local exchange. I have contacted digiweb to upgrade to the fibre network as its live in my area

    This is where the problem occurs, seemingly the only way i can swap to fibre is to have existing service disconnected for up to 4 weeks while its rewired in exchange.

    Has anyone else had this problem when trying to upgrade.....seems to be a complete joke. Havent tried other providers but have been told same issue no matter who i go with as eircom have to do some local wiring in the exchange.

    Anyone in the same boat ?
    I may be in the same boat in a few weeks time. I with Digiweb ADSL. Waiting on my cabinet to go live; once it does I'll be switching to Vodafone Fibre so I may encounter the same.
    It does sound excessive though. I put an fibre upgrade order in with Digiweb about 2 months back when I thought my cabinet was live and they mentioned nothing about this to me, just came back after 3-4 saying fibre wasn't available to me.


Advertisement