access profile on laptop

creedp

First off I'm like a dinosaur with computer tech so please try and be patient!

I have an asus laptop which has a user profile set up requiring a password to access. No problems until a couple of days ago when I enter the password I get a message that I can't log onto the user profile. Have no idea what caused this or is there an easy way out of the problem.

All help appreciated!

By the way while the laptop has been fine for the most part - the sensitivity of the mouse pad drives me insane. I find if I'm typing up something, its constantly being inadvertently deleted or the cursor is constantly re-locating itself in the document. Is there any way to adjust the sensitivity of the pad? I wouldn't mind but there is a sticker beside it championing the fact that the design ensures no accidental inputs occur!!

mct1

Is your message "User Profile Service service failed the sign-in (or logon). User Profile cannot be loaded"? If your Asus is running Windows 8 or 8.1 go to http://www.eightforums.com/tutorials/38838-user-profile-service-failed-sign-fix-windows-8-a.html. If Windows 7, try http://windows7passwordsrecovery.blogspot.ie/2013/08/on-windows-7-user-profile-service.html

For alternative help, just Google the error message you get + your Windows version number.

The safest thing for dinosuars is to print out the instructions and follow them very carefully.

When you've fixed that...your touchpad sensitivity can be altered through Mouse and Touchpad settings in Win 8/8.1 (just do a search), or Device Manager.

creedp

mct1 wrote: »

Is your message "User Profile Service service failed the sign-in (or logon). User Profile cannot be loaded"? If your Asus is running Windows 8 or 8.1 go to http://www.eightforums.com/tutorials/38838-user-profile-service-failed-sign-fix-windows-8-a.html. If Windows 7, try http://windows7passwordsrecovery.blogspot.ie/2013/08/on-windows-7-user-profile-service.html

For alternative help, just Google the error message you get + your Windows version number.

The safest thing for dinosuars is to print out the instructions and follow them very carefully.

When you've fixed that...your touchpad sensitivity can be altered through Mouse and Touchpad settings in Win 8/8.1 (just do a search), or Device Manager.

Great much appreciate advice. Its running Windows 7 - could't bring myself to explore Windows 8!

Will try and follow instructions as per link above.

Thanks again

mct1

Just had a read of the Windows 7 link I sent you and the English is a bit strange. http://www.pcadvisor.co.uk/how-to/windows/3495216/how-fix-corrupt-user-profile-in-windows-7-vista/ might be clearer.

creedp

mct1 wrote: »

Just had a read of the Windows 7 link I sent you and the English is a bit strange. http://www.pcadvisor.co.uk/how-to/windows/3495216/how-fix-corrupt-user-profile-in-windows-7-vista/ might be clearer.

Yea it was what I'd call a bit pigeon allright. Much appreciate link above