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A word of warning for potential Eircom customers

  • 27-03-2014 3:12am
    #1
    PapaBooje
    Registered Users, Registered Users 2 Posts: 74 ✭✭


    If you happen to leave in a house with no landline and thinking of signing contract with eircom and getting connected - look elsewhere. Unless you fancy 2 months of daily phone calls to eircom, explaining your situation to dozens of agents a day, taking time off from work 3 times to avail visit of a technician who never arrives twice and once when he arrives he tells you it's already 5pm so he won't do anything today. Get ready for sending tens of emails to their "customer service", filling up online complaint forms, all for nothing. No one gives a sh*t. I'm 300 quid down now after having to take 3 days off from work and I'm not even connected. You've been warned.


Comments

  • #2
    debabyjesus
    Registered Users, Registered Users 2 Posts: 774 ✭✭✭debabyjesus


    I had no bother. They sent out the bits, plug and play.


  • #3
    Aint Eazy Being Cheezy
    Registered Users, Registered Users 2 Posts: 4,632 ✭✭✭Aint Eazy Being Cheezy


    debabyjesus wrote: »
    I had no bother. They sent out the bits, plug and play.

    You were lucky. Not as bad as OP but it took me a fair bit of time to get set up too. 3 weeks from first call iirc.


  • #4
    PapaBooje
    Registered Users, Registered Users 2 Posts: 74 ✭✭PapaBooje


    debabyjesus wrote: »
    I had no bother. They sent out the bits, plug and play.

    That's a case with any provider if your landline is physically connected and you get the dial tone. What I need is a landline to be connected from the pole 30 feet away to the eircom socket which is already in place. Eircom uses subcontactors called KN Network to do this and they give even less sh*t than eircom itself.


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