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leaving imagine

  • 26-03-2014 12:56pm
    #1
    opinionated3
    Registered Users, Registered Users 2 Posts: 2,174 ✭✭✭


    Hi all. Just decided to cancel my imagine wimax. Am with them for last 4 year's but they recently raised my monthly bill to 44 euro for 10mb broadband so that finished it for me. Just wondered if anyone here had any experience of cancelling imagine. Don't want to get stung for some stupid charge just because I missed something. Thanks in advance


Comments

  • #2
    ElNino
    Registered Users, Registered Users 2 Posts: 1,509 ✭✭✭ElNino


    When they increase their charges you can cancel your contract within 30 days without any penalty. This applies even if you are still in contract.


  • #3
    opinionated3
    Registered Users, Registered Users 2 Posts: 2,174 ✭✭✭opinionated3


    I'm nearly certain that the 30 days has passed. Do you have any idea what charges are likely to occur? I believe I have to send all their equipment back to them at my own expense?


  • #4
    JackieChan
    Closed Accounts Posts: 1,829 ✭✭✭JackieChan


    Some info towards the bottom of this page on this.

    In short, if you are still within contract the charge will be €101.65, otherwise no charge.

    Also regardless, they will debit your account for €152.48 when you cancel and return it once you return the modem.


  • #5
    opinionated3
    Registered Users, Registered Users 2 Posts: 2,174 ✭✭✭opinionated3


    Thanks Jackie. Well I know I'm definitely not in contract so I assume I just have to return the modem and everything should be okay??


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