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Discoloration on Xbox

  • 19-03-2014 6:51pm
    #1
    KwackerJack
    Registered Users, Registered Users 2 Posts: 2,126 ✭✭✭


    With my Xbox hook up to my new tv ( 32 inch Toshiba ) with GTA 5 I am seeing purple discoloration when in dark areas or during the night.

    On white,light vehicles or buildings you cant see it but you can on dark vehicles and shadows

    So I got a HD cable but its still the same. Toshiba have said try a DVD in the Xbox and via a DVD player to see what happens.

    I will try that over the weekend but would anything else be the problem??

    Graphics are still great and so are the rest of the colors it's just this silly purple/black.


Comments

  • #2
    wotzgoingon
    Registered Users, Registered Users 2 Posts: 14,309 ✭✭✭✭wotzgoingon


    I don't know for certain but it could be the GPU on the way out.


  • #3
    TouchingVirus
    Registered Users, Registered Users 2 Posts: 8,584 ✭✭✭TouchingVirus


    Try another TV would be my suggestion


  • #4
    KwackerJack
    Registered Users, Registered Users 2 Posts: 2,126 ✭✭✭KwackerJack


    wotzgoingon wrote: »
    I don't know for certain but it could be the GPU on the way out.


    Xbox is only a few months old :confused:
    TouchingVirus wrote: »
    Try another TV would be my suggestion

    I'll try that the weekend, so bloody annoying :(


  • #5
    KwackerJack
    Registered Users, Registered Users 2 Posts: 2,126 ✭✭✭KwackerJack


    OK so I tried another TV and HD cable and no luck.

    So it must be down to the Xbox......am I now looking at having to get a replacement under warranty?


  • #6
    KwackerJack
    Registered Users, Registered Users 2 Posts: 2,126 ✭✭✭KwackerJack


    As you can see in the pics below the discolouration is horrible :mad:

    0_0.jpg

    0_0.jpg


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  • #7
    Celeron Media
    Closed Accounts Posts: 222 ✭✭Celeron Media


    Reflow the gpu and see if it makes a difference.


  • #8
    KwackerJack
    Registered Users, Registered Users 2 Posts: 2,126 ✭✭✭KwackerJack


    Celeron Media wrote: »
    Reflow the gpu and see if it makes a difference.

    Can u say that in English ha!

    I did do a settings reset at start up but it did not seem to do anything.

    Edit: just Googled it! Does this apply to the newer Xbox with the built in wifi??


  • #9
    dyigirl4help
    Registered Users, Registered Users 2 Posts: 59 ✭✭dyigirl4help


    KwackerJack wrote: »
    Can u say that in English ha!

    I did do a settings reset at start up but it did not seem to do anything.

    Edit: just Googled it! Does this apply to the newer Xbox with the built in wifi??
    I think he means this :

    http://www.ifixit.com/Guide/Reflowing+Xbox+360+Motherboard/5845

    Some very easy to read instructions with pictures to every step of the way.

    PS. If these instructions are posted on this forum, then I sincerely apologize and I will ask that my post be removed as I do not want to step on any toes :)


  • #10
    TouchingVirus
    Registered Users, Registered Users 2 Posts: 8,584 ✭✭✭TouchingVirus


    KwackerJack wrote: »
    OK so I tried another TV and HD cable and no luck.

    So it must be down to the Xbox......am I now looking at having to get a replacement under warranty?

    If the warranty option is available then take it


  • #11
    KwackerJack
    Registered Users, Registered Users 2 Posts: 2,126 ✭✭✭KwackerJack


    TouchingVirus wrote: »
    If the warranty option is available then take it

    I think I will, but what are the chances of this problem occurring again!


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  • #12
    TouchingVirus
    Registered Users, Registered Users 2 Posts: 8,584 ✭✭✭TouchingVirus


    KwackerJack wrote: »
    I think I will, but what are the chances of this problem occurring again!

    In all seriousness, what does that matter? It's 50/50 - you either get a broken GPU or you don't :o You've got two options - void the warranty and reflow the GPU which may fix it or get a warranty replacement which will fix it? I know what one I'd be taking :)


  • #13
    wotzgoingon
    Registered Users, Registered Users 2 Posts: 14,309 ✭✭✭✭wotzgoingon


    As I said in the second post of this thread. I kinda knew it was GPU related but wasn't 100% but after seeing those pictures it's definitely the GPU on the way out. You said it was only a few months old, did you buy it second hand?


  • #14
    KwackerJack
    Registered Users, Registered Users 2 Posts: 2,126 ✭✭✭KwackerJack


    wotzgoingon wrote: »
    As I said in the second post of this thread. I kinda knew it was GPU related but wasn't 100% but after seeing those pictures it's definitely the GPU on the way out. You said it was only a few months old, did you buy it second hand?

    No, Brand new from a retailer. Its was actually bought last January which is a shocker as im wonder where a whole year has gone :confused:

    Anyway Xbox are going to fix it or replace it. Just need to call them tomorrow, when I try register my machine online it says that it is already registered yet its not showing up??


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