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Repair of a gaggia titanium coffee machine

  • 15-03-2014 2:15pm
    #1
    wexfordman2
    Registered Users, Registered Users 2 Posts: 2,557 ✭✭✭


    Anyone know where I can get one of these repaired, gaggia only have a rep up north and it's more a TV repair shop.

    I'm in Cork so if a your knows of somewhere this can be repaired anywhere in Ireland would appreciate it.


Comments

  • #2
    donnacha
    Registered Users, Registered Users 2 Posts: 2,272 ✭✭✭donnacha


    wexfordman2 wrote: »
    Anyone know where I can get one of these repaired, gaggia only have a rep up north and it's more a TV repair shop.

    I'm in Cork so if a your knows of somewhere this can be repaired anywhere in Ireland would appreciate it.

    Did you try Watermark? http://www.watermark.ie/servicing.php


  • #3
    the beer revolu
    Registered Users, Registered Users 2 Posts: 17,403 ✭✭✭✭the beer revolu


    pm sent


  • #4
    wexfordman2
    Registered Users, Registered Users 2 Posts: 2,557 ✭✭✭wexfordman2


    donnacha wrote: »
    Did you try Watermark? http://www.watermark.ie/servicing.php

    Yeah,

    Tried watermark, rang them, and they said yep they can repair it. Was travelling get to Dublin a few days later and dropped it up to them, and as I walked in the door, they saw the machine and said they don't repair than model :-(


  • #5
    wexfordman2
    Registered Users, Registered Users 2 Posts: 2,557 ✭✭✭wexfordman2


    the beer revolu wrote: »
    pm sent

    Hi beer,

    I never got any pm?


  • #6
    harryt
    Registered Users, Registered Users 2 Posts: 30 ✭harryt


    Contact Keniworth electric 014968038. They repaired my Gaggia titanium a few months ago.Give them a ring first and they will tell you if they can repair it.It might save you a wasted trip.


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  • #7
    wexfordman2
    Registered Users, Registered Users 2 Posts: 2,557 ✭✭✭wexfordman2


    harryt wrote: »
    Contact Keniworth electric 014968038. They repaired my Gaggia titanium a few months ago.Give them a ring first and they will tell you if they can repair it.It might save you a wasted trip.

    Thanks Harry

    Can I ask what was wrong with your one and did it cost much to repair?

    I have two problems, the first is the lcd screen not working, just shows a load of dots. Second problem is the grinder does it seem to be working, but that may be because of the control panel might be gone, which might be why the lcd screen is dodgy.


  • #8
    wexfordman2
    Registered Users, Registered Users 2 Posts: 2,557 ✭✭✭wexfordman2


    harryt wrote: »
    Contact Keniworth electric 014968038. They repaired my Gaggia titanium a few months ago.Give them a ring first and they will tell you if they can repair it.It might save you a wasted trip.

    Kenilworth said they don't repair them anymore, watermark suggested I call them as well :-)


  • #9
    harryt
    Registered Users, Registered Users 2 Posts: 30 ✭harryt


    Sent you a pm,wexfordman


  • #10
    the beer revolu
    Registered Users, Registered Users 2 Posts: 17,403 ✭✭✭✭the beer revolu


    wexfordman2 wrote: »
    Hi beer,

    I never got any pm?

    Was my guy of any use to you?


  • #11
    wexfordman2
    Registered Users, Registered Users 2 Posts: 2,557 ✭✭✭wexfordman2


    the beer revolu wrote: »
    Was my guy of any use to you?


    Sorry beer meant to update. Your guy couldn't look at my particular machine but put me in touch with a guy in Cork who he thought would be able to help.

    I dropped the machine in to this guy just yesterday and while he can't promise anything he said he will have a look.

    The problem is really that while repairing a machine is probably easy enough for anyone experienced with them in general, no one keeps spares for gaggia home spec machines.

    To be honest for that reason, and that gaggia have no local repair centre in Ireland, I would advise against buying gaggia coffee machines for domestic use. .

    Stuff fails or breaks that's fair enough, what's important is the support system that is in place to get it fixed.

    For a five hundred euro machine, it's gonna be touch and go as to whether it's going to be economicly viable to repair, simply due to lack of local repair centres as far as I am concerned.

    Avoid gaggia like the plague


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  • #12
    Slaphead07
    Registered Users, Registered Users 2 Posts: 2,323 ✭✭✭Slaphead07


    wexfordman2 wrote: »
    Sorry beer meant to update. Your guy couldn't look at my particular machine but put me in touch with a guy in Cork who he thought would be able to help.

    I dropped the machine in to this guy just yesterday and while he can't promise anything he said he will have a look.

    The problem is really that while repairing a machine is probably easy enough for anyone experienced with them in general, no one keeps spares for gaggia home spec machines.

    To be honest for that reason, and that gaggia have no local repair centre in Ireland, I would advise against buying gaggia coffee machines for domestic use. .

    Stuff fails or breaks that's fair enough, what's important is the support system that is in place to get it fixed.

    For a five hundred euro machine, it's gonna be touch and go as to whether it's going to be economicly viable to repair, simply due to lack of local repair centres as far as I am concerned.

    Avoid gaggia like the plague
    In fairness it seems to be just that machine that can't be fixed easily...


  • #13
    Muahahaha
    Registered Users, Registered Users 2 Posts: 19,717 ✭✭✭✭Muahahaha


    Slaphead07 wrote: »
    In fairness it seems to be just that machine that can't be fixed easily...

    Do they sell them in the Republic ? If so then they should support them with service and parts. I don't think it is much to expect after shelling out €500 on a machine, it is hardly going to foster brand loyalty at the end of the day.


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