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Is ebay seller telling the truth?

  • 14-03-2014 5:06pm
    #1
    StormWarrior
    Closed Accounts Posts: 2,577 ✭✭✭


    I bought a book off ebay but when it arrived it wasn't the book advertised, it was a different version by a different author than advertised. I tried to email the seller but ebay automatically turned it into an open case. anyway I told the seller that I wanted them to refund me without making me send the book back, otherwise I would be out of pocket. The seller said "OK, but first I need you to cancel the case. Then I will refund you. while the case is open, it won't let me refund you without you sending the book back."

    Is this true?


Comments

  • #2
    joujoujou
    Registered Users, Registered Users 2 Posts: 13,971 ✭✭✭✭joujoujou
    Unregistered Users


    StormWarrior wrote: »
    [...]

    Is this true?

    No, it's not.


  • #3
    allthedoyles
    Registered Users, Registered Users 2 Posts: 6,893 ✭✭✭allthedoyles


    A refund is processed through Paypal and not Ebay


  • #4
    Sam Mac
    Closed Accounts Posts: 2,227 ✭✭✭Sam Mac


    Agree to cancel the transaction only after he processes your refund.

    A lot of sellers ask this so they get back their fees from eBay for the listing being sold.


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