livingsocial.com? opinions?

Comhrá

I bought a carbon monoxide detector last week from https://www.livingsocial.com/purchases




I paid with Paypal and received the detector yesterday from www.justbuy.ie



The detector was boxed and says on the box that it needs one 4.5V battery:



Clearly the detector I received needs three AAA batteries:




As can be seen, one of the terminals is missing the spring bit:



I have emailed both LivingSocial and JustBuy.ie requesting a full refund and I'm awaiting a response from one or both of them.

Has anyone had any dealings with these folks and if so, were they ok? It's my first time dealing with either and so far, I'm not too impressed.

Oryx

Why don't you just fit some batteries in it?

Comhrá

Oryx wrote: »

Why don't you just fit some batteries in it?

As I said, one of the springs is missing so the battery won't stay in place. I tried a piece of tin foil just to make a connection but the detector shows no sign of life. No lights coming on when button tested.

D3PO

tippman1 wrote: »

I

I paid with Paypal and received the detector yesterday from

Has anyone had any dealings with these folks and if so, were they ok? It's my first time dealing with either and so far, I'm not too impressed.

Why are you so unimpressed. You only recieved the item yesterday God almighty give them a chance to deal with your email will you.

Faulty items occur from all vendors its unfortunate its how they deal with the issue is important and right now you havent even given them a chance to address it.

Comhrá

D3PO wrote: »

Why are you so unimpressed. You only recieved the item yesterday God almighty give them a chance to deal with your email will you.

Faulty items occur from all vendors its unfortunate its how they deal with the issue is important and right now you havent even given them a chance to address it.

True enough, but if the description on the box says "powered by one 4.5V battery" and the actual device needs three 1.5V batteries, I have to wonder about the quality of these items they're selling.

Update

Now, in fairness to them,I have received an acknowledgement from them this morning, and they've asked me to return the item pending a refund, which is fair enough.....but the description on the box is not the same as what's inside? No-one seems to see anything wrong with that?

Oryx

Cheaper chinese items often have very dodgy descriptions and instructions.

Comhrá

In fairness to LivingSocial I want to state that this morning I received a full refund for the faulty detector and also the postage cost, so I have to say Fair Play to LivingSocial's customer care service regardless of the dud co detector.

colmdoyle

Living social seem too get involved with dogey suppliers and crap products I never look at there stuff anymore as there forever giving refunds

xpletiv

Completely disagree with colmdoyle above. Ive never ever had an unsolvable problem with living social compared to all the other coupon places out there, and when i did have an issue on the two times they helped me out very quickly. Personally, i think they are the best of a bad bunch.