Can booked hotels change prices before check in

Mrs Garth Brooks

Just something I would like to know.

I booked a hotel for this July for the Garth Brooks concerts.

I booked it the day after he announced his gigs and it was the only reasonable priced hotel.

Reasonably priced, I mean it was €200 for Friday night and €200 for Saturday night. And just in case there was an extra date added I booked the Sunday night as well. Im that much of a massive fan. Its a good thing I booked early as the Sunday night was €100.

I got an email confirmation with the full payment due when I get there, that is €500.

The thing is the hotel shot up the prices to €300 a night. If I was to book the hotel now, the 3 nights would be €900!

So, just wondering now. Can the hotel demand I pay extra? Or should it stay at the €500.

I rather know now instead of being at the reception and not having the extra €400.

A Dub in Glasgo

Phone them up and offer to pay in advance

dobman88

You only have to pay the price you booked I.e. €500, which is madness anyway for 3 nights.

You should have a confirmation email stating the price you have to pay.

Mrs Garth Brooks

dobman88 wrote: »

You only have to pay the price you booked I.e. €500, which is madness anyway for 3 nights.

You should have a confirmation email stating the price you have to pay.

Thats great. At least I know before I get there. Yeah €500 is madness but im going half with my sister, so not too bad. At least its a bed which is what I want.

ytpe2r5bxkn0c1

Did you not receive confirmation of the booking which included the price?

Mrs Garth Brooks

Terrance Witty Cellist wrote: »

Did you not receive confirmation of the booking which included the price?

I did get it. Just a thought I had, is it allowed for hotels to shoot up the price after.

ytpe2r5bxkn0c1

Not if you have a confirmed booking at a confirmed tariff.

Mrs Garth Brooks

Terrance Witty Cellist wrote: »

Not if you have a confirmed booking at a confirmed tariff.

Ah cool thanks. Now I can start to budget.

TheBody

A woman that works with my wife has booked a city centre hotel for one of the nights that Garth is playing. She booked the hotel before the concert was announced.

She got a call last week saying that they had over booked the hotel and they were cancelling her booking. She replied that that is odd as they have rooms available for the night in question for MANY multiples what she paid, on the website.

To make a long story short, in the end they backed down. They were chancing their arm.

Mrs Garth Brooks

TheBody wrote: »

A woman that works with my wife has booked a city centre hotel for one of the nights that Garth is playing. She booked the hotel before the concert was announced.

She got a call last week saying that they had over booked the hotel and they were cancelling her booking. She replied that that is odd as they have rooms available for the night in question for MANY multiples what she paid, on the website.

To make a long story short, in the end they backed down. They were chancing their arm.

Thats crazy. Cancelling a cheaper room to get more for it. The cheek of them. Its expensive enough as it is.

Fred Swanson

This post has been deleted.

sandin

TheBody wrote: »

A woman that works with my wife has booked a city centre hotel for one of the nights that Garth is playing. She booked the hotel before the concert was announced.

She got a call last week saying that they had over booked the hotel and they were cancelling her booking. She replied that that is odd as they have rooms available for the night in question for MANY multiples what she paid, on the website.

To make a long story short, in the end they backed down. They were chancing their arm.

heresay and most likely BS - funny these stories are always a friend or a friend of ea friend and can never be collaborated and the places rarely mentioned!

coylemj

sandin wrote: »

heresay and most likely BS - funny these stories are always a friend or a friend of ea friend and can never be collaborated and the places rarely mentioned!

Ryanair have been known to do it - cancel a flight and then miraculously announce a similar flight at much higher prices.

The word you're trying to use is 'corroborated'

And in the case of hotels, the place isn't identified for legal reasons - the mods would edit out the name PDQ.

OP, bring a printed copy of the booking confirmation with you in case there's any 'confusion' when you're checking out. It's no big deal that some people will be paying a lot more than you, happens all the time with air travel and package holidays.

sandin

coylemj wrote: »

Ryanair have been known to do it - cancel a flight and then miraculously announce a similar flight at much higher prices.

The word you're trying to use is strictly'corroborated'

And in the case of hotels, the place isn't identified for legal reasons - the mods would edit out the name PDQ.

OP, bring a printed copy of the booking confirmation with you in case there's any 'confusion' when you're checking out. It's no big deal that some people will be paying a lot more than you, happens all the time with air travel and package holidays.

Apologies for spelling - auto complete on.

Hotel not mentioned and "friend of friend" line means BS - will a hotel really risk the publicity of such a story for a few quid? No.

Also they have a contractual commitment to you with a booking and the norm for overbooking is to book you out to another equal hotel themselves. So total BS imo.

foggy_lad

TheBody wrote: »

A woman that works with my wife has booked a city centre hotel for one of the nights that Garth is playing. She booked the hotel before the concert was announced.

She got a call last week saying that they had over booked the hotel and they were cancelling her booking. She replied that that is odd as they have rooms available for the night in question for MANY multiples what she paid, on the website.

To make a long story short, in the end they backed down. They were chancing their arm.

She should be expecting to be told they have overbooked and sold her room when she gets to the hotel and they will offer her a refund and a few Euro in vouchers.

sandin wrote: »

Apologies for spelling - auto complete on.

Hotel not mentioned and "friend of friend" line means BS - will a hotel really risk the publicity of such a story for a few quid? No.

Also they have a contractual commitment to you with a booking and the norm for overbooking is to book you out to another equal hotel themselves. So total BS imo.

Hotels, guest-houses and even B&B's in Ireland have been fleecing customers like this for years! They will risk the publicity for several hundred Euro per room per weekend especially when customers have no alternatives!

TheBody

sandin wrote: »

Apologies for spelling - auto complete on.

Hotel not mentioned and "friend of friend" line means BS - will a hotel really risk the publicity of such a story for a few quid? No.

Also they have a contractual commitment to you with a booking and the norm for overbooking is to book you out to another equal hotel themselves. So total BS imo.

I can't mantion the name of the hotel on boards as the mods would delete it. It wasn't a friend of a friend, my wife was talking to the person in question.

Frankly, I don't care if you believe it or not.

Five Lamps

coylemj wrote: »

Ryanair have been known to do it - cancel a flight and then miraculously announce a similar flight at much higher prices.

When and where?

CarrickMcJoe

OP, you will only have to pay the price you booked at, Jesus, at €900 you'd want to be sharing Garth's bed.
Maybe its time to change your Username to Goodluckwoman. Being savvy just saved you 400 notes.

L1011

Five Lamps wrote: »

When and where?

First incident I can find actual proof of online:

Flights to Cardiff the day Munster got to a final were very obviously deliberately screwed with - early morning flight number pushed to the evening and 'extra' flights at much higher prices added in the morning instead.

http://www.irishexaminer.com/archives/2008/0512/world/ryanair-may-face-penalty-in-munster-flight-saga-62510.html

I've some memory it was done to Perpignan for a Leinster game as well.

pickarooney

sandin wrote: »

Apologies for spelling - auto complete on.

What, you typed 'CO' and it assumed you meant 'collaborated'? Pull the other one.

D3PO

MYOB wrote: »

First incident I can find actual proof of online:

Flights to Cardiff the day Munster got to a final were very obviously deliberately screwed with - early morning flight number pushed to the evening and 'extra' flights at much higher prices added in the morning instead.

http://www.irishexaminer.com/archives/2008/0512/world/ryanair-may-face-penalty-in-munster-flight-saga-62510.html

I've some memory it was done to Perpignan for a Leinster game as well.

so thats not proof. The flight time was moved not cancelled very different situation even if the reasoning could be seen as dodgy on their behalf.

However and not defending Ryanair as I hate them and will never ever fly with them its perfectly explainable for them to move this flight so that they could accomadate additional flights for munster fans to get to Cardiff given they have a finite number of planes and staff etc.

L1011

Nope, that's an excuse and a defence alright. They had the resources for the original flight time - anything else is an excuse. Clearly done as a cash grab

D3PO

MYOB wrote: »

Nope, that's an excuse and a defence alright. They had the resources for the original flight time - anything else is an excuse. Clearly done as a cash grab

regardless of your view of it being a cash grab or not the point is it is completely different situation than you accused them of.

they didnt cancel a flight and by there terms and conditions they havent breached any agreement either.

If people arent happy with them then dont fly wirth em (just as I choose to do)

Its a very very different scenario to a hotel looking to cancel a room and resell it to somebody else. If you could point to an example where they cancelled an individuals €5 flight and resold it for €100 then theres a comparrison but you cant because they dont.

L1011

D3PO wrote: »

regardless of your view of it being a cash grab or not the point is it is completely different situation than you accused them of.

they didnt cancel a flight and by there terms and conditions they havent breached any agreement either.

If people arent happy with them then dont fly wirth em (just as I choose to do)

Its a very very different scenario to a hotel looking to cancel a room and resell it to somebody else. If you could point to an example where they cancelled an individuals €5 flight and resold it for €100 then theres a comparrison but you cant because they dont.

They resold the tickets on the 06:50 flight at hugely inflated prices. The semantics are irrelevant.

The hotel analogy would be "we've moved your booking tomorrow, but we haven't cancelled it - and the room you had booked is now available again for the night you wanted, but dearer", not your inaccurate comparison. I can't see how someone rational would even attempt that line of defence?

D3PO

MYOB wrote: »

They resold the tickets on the 06:50 flight at hugely inflated prices. The semantics are irrelevant.

The hotel analogy would be "we've moved your booking tomorrow, but we haven't cancelled it - and the room you had booked is now available again for the night you wanted, but dearer", not your inaccurate comparison. I can't see how someone rational would even attempt that line of defence?

Im not defending them im pointing out your accusation was inaccurate.

As for a hotel moving your booking to a different day they cant it wouldnt be in their t&c's however ryanair are perfectly entitled to change flight times as part of their t&c's.

weather you see it as a cash grab or not its a completly different scenario and one they are perfectly entitled to invoke. They had no obligation to get fans to a match abroad for a certain time.

If consumers are prepared to accept it and foolishly they are then they will continue sharp practices like this.

I hate them as a company and refuse to fly with them. If the multiples of millions of consumers they have did likewise then such practices wouldnt happen.

L1011

D3PO wrote: »

Im not defending them im pointing out your accusation was inaccurate.

Except for two things:

1: Its not "my" accusation - it was raised by someone else entirely.
2: Its not inaccurate. At all. You are defending them to a ridiculous level whether you see it as a defense or not.

They operated an 06:50 flight while having deliberately moved people who had paid for the 06:50 flight to an entirely unsuitable time. That is undeniable, and that is specifically what they were accused of having done.

D3PO

ok sorry didnt know who made the opriginal accusation but the accusation was they cancelled flights which this example doest show. Even if you consider it to be the same thing as cancelling the flight.

I just think if people are going to come out and make a point of argument that it should be at least accurate. Calling what you have pointing it out as sharp practice is me defending them ??

L1011

D3PO wrote: »

Calling what you have pointing it out as sharp practice is me defending them ??

In the manner in which you have presented it, yes. Particularly by referring to "their T&Cs" as if they're some magical document which over-rule everything else.

D3PO

Poiting out their t&c's is a very pertinant point. They have no contractual obligation to get you from A to B in a certain time that is my point.

Anyway were way off topic. Lets agree to disagree as were going round in circles.