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365 Online

  • 26-02-2014 3:40pm
    #1
    ronjo
    Registered Users, Registered Users 2 Posts: 3,658 ✭✭✭


    365 Online

    I just got an email from 365 online saying a I have bought a digicallingcard and asking me have I authorised this charge.

    The thing is I havent lived in Ireland and havent used BOI in donkeys years. I am not sure if I even have an open account with them.

    I am not sure if its legit.

    the website is www.365online.com.

    Does anyone know if this is real?


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi ronjo,

    Thanks for you post.

    You can be assured the recent email you received was not from Bank of Ireland. We will never send an email or text to our customers asking them to confirm account or password information.

    We would ask that you forward this email and any others you may receive to our security team at 365security@boi.com . Once you have done this please delete the email. If you have clicked on any of the links or entered in your account or password details please contact your bank immediatley. It also may be no harm to run anti virus scan on your computer.

    For more information on these types of phishing emails please see here.

    Thank you for taking the time to bring this to our attention. If we can help you with anything else in the future, please dont hesitate to contact us again.

    Elaine


  • #3
    ronjo
    Registered Users, Registered Users 2 Posts: 3,658 ✭✭✭ronjo


    Bank of Ireland: Elaine wrote: »
    Hi ronjo,

    Thanks for you post.

    You can be assured the recent email you received was not from Bank of Ireland. We will never send an email or text to our customers asking them to confirm account or password information.

    We would ask that you forward this email and any others you may receive to our security team at 365security@boi.com . Once you have done this please delete the email. If you have clicked on any of the links or entered in your account or password details please contact your bank immediatley. It also may be no harm to run anti virus scan on your computer.

    For more information on these types of phishing emails please see here.

    Thank you for taking the time to bring this to our attention. If we can help you with anything else in the future, please dont hesitate to contact us again.

    Elaine
    Hi Elaine,

    Thanks for the quick reply.

    I will send it to your security team now.
    I hadnt put any info in thankfully.

    Best regards
    Ronjo


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