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Meteor bill issue

  • 24-02-2014 7:19pm
    #1
    Barlett
    Registered Users, Registered Users 2 Posts: 1,039 ✭✭✭


    Hi all,

    Received a bill for 730 euro from Meteor, had a couple of queries but I think its my mistake its so high. Anyway no problem paying the bill but when I went to set up a payment plan with Meteor (for arguments sake say paying off 200 a month along with my normal bill) I was told they can't as I've had overdue bills in the past ( by overdue I mean pay is 10 days late).

    Anyone have a similar situation? Im happy to pay the bill in full, I would just prefer to pay it over three months rather than immediately...I don't see why they are so unflexible. I've been a customer with them for 10 years.


Comments

  • #2
    dudara
    Registered Users, Registered Users 2 Posts: 33,518 ✭✭✭✭dudara


    Would you like me to move this to the Talk to Meteor forum to see if the reps there can help?

    Unfortunately, being a loyal customer for 10 years doesn't really count. You don't know what's around the corner tomorrow. Your overdue past bills won't help matters either, but I'd keep pushing with them.


  • #3
    Barlett
    Registered Users, Registered Users 2 Posts: 1,039 ✭✭✭Barlett


    Ok yes that might be best, thanks very much


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