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Clock on eVision Box

Mysterious&Shy · 2014-02-20 17:50:51

Hi there, My one is a simple question, i think! The clock on my evision seems to be 20 mins behind the guide time. The clock time that pops up is incorrect. This normally wouldn't bother me but i am missing 20 minutes recording time on programmes. Please help!

20-02-2014 5:50pm

#1

Mysterious&Shy

Registered Users, Registered Users 2 Posts: 403 ✭✭

Join Date: July 2007

Posts: 313

Hi there,

My one is a simple question, i think!

The clock on my evision seems to be 20 mins behind the guide time. The clock time that pops up is incorrect.

This normally wouldn't bother me but i am missing 20 minutes recording time on programmes.

Please help!

0

Comments

#2 21-02-2014 12:59pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Mysterious&Shy wrote: »

Hi there,

My one is a simple question, i think!

The clock on my evision seems to be 20 mins behind the guide time. The clock time that pops up is incorrect.

This normally wouldn't bother me but i am missing 20 minutes recording time on programmes.

Please help!

[font=Times New Roman","serif]Hi Mysterious&Shy

Sorry to hear this, other than try resetting the evision box (which you have probably already done) the best advice we can offer is to contact evision technical support on this. They can be contacted on free phone 1901 (enter your number and choose options 3 then 2) or on 1890260260.

Thanks

Al[/font]

0
#3 29-03-2014 11:02pm

Spuddieblue

Registered Users, Registered Users 2 Posts: 1 ✭

Join Date: March 2014

Posts: 1

Exact same thing happening to me, switching it off usually fixes it but it goes out of sync after a while again... :-(

Audio also frequently goes out of sync...

0
#4 31-03-2014 10:03am

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Spuddieblue wrote: »

Exact same thing happening to me, switching it off usually fixes it but it goes out of sync after a while again... :-(

Audio also frequently goes out of sync...

Hi Spuddieblue

Sorry to hear this, I'm sure this can be frustrating. You will need to contact evision support on 1890260260. Please have your landline number and efibre account number to hand when you call.

Thanks

Al

0