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My bill

  • 18-02-2014 11:10pm
    #1
    Gotya
    Registered Users, Registered Users 2 Posts: 837 ✭✭✭


    Hi,

    Could someone look into this for me.

    I have broadband unlimited and home phone off peak. As far as i know this means i have unlimited broadband, and 30 minutes free calls to irish moblies and free off peak to landlines.

    Now i notice on my last few bills, i do not get the 30 minutes to moblies  before you start to charge me for other moblie calls?..


Comments

  • #2
    eircom: Alan
    Closed Accounts Posts: 6,831 ✭✭✭eircom: Alan


    Gotya wrote: »
    Hi,

    Could someone look into this for me.

    I have broadband unlimited and home phone off peak. As far as i know this means i have unlimited broadband, and 30 minutes free calls to irish moblies and free off peak to landlines.

    Now i notice on my last few bills, i do not get the 30 minutes to moblies  before you start to charge me for other moblie calls?..
    Hi Gotya

    The package you have includes 30 minutes to mobile off peak per month. Any mobile calls charged would be a reflection of ether calls to mobile during peak times or a case where you have exceeded the monthly limit of 30 minutes to mobile at off peak times.

    Thanks

    Al


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