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Windows 8 laptop slow wifi

  • 17-02-2014 9:05pm
    #1
    bjp1967
    Registered Users, Registered Users 2 Posts: 70 ✭✭


    I recently purchased a Toshiba C50D-A-136 Laptop running Windows 8.1, a present for my son.

    There is a problem connecting to broadband via wifi, I am on 20MB download package but a speedtest shows I am only getting 2/3MBs, while my 6 year old Dell can get 14/15Mbs.

    Any idea on solution please


Comments

  • #2
    GarIT
    Registered Users, Registered Users 2 Posts: 8,671 ✭✭✭GarIT


    It isn't horizon by any chance is it? Horizon boxes aren't compatible with newer computers.


  • #3
    Mr. G
    Moderators, Technology & Internet Moderators Posts: 4,621 Mod ✭✭✭✭Mr. G


    Have you tried connecting it via ethernet cable to isolate an issue other than the wireless adapter?

    Have you tried updating the drivers for the wireless card?

    I assume this is near the wireless access point.


  • #4
    bjp1967
    Registered Users, Registered Users 2 Posts: 70 ✭✭bjp1967


    GarIT wrote: »
    It isn't horizon by any chance is it? Horizon boxes aren't compatible with newer computers.

    No not Horizon,


  • #5
    bjp1967
    Registered Users, Registered Users 2 Posts: 70 ✭✭bjp1967


    Mr. G wrote: »
    Have you tried connecting it via ethernet cable to isolate an issue other than the wireless adapter?

    Have you tried updating the drivers for the wireless card?

    I assume this is near the wireless access point.

    No, Will try connecting via cable, have tested in same room as router (Hauwei)

    I am not overtly technical, so not sure how to go about updating driver


  • #6
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    What kinda wifi router are you using?


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  • #7
    bjp1967
    Registered Users, Registered Users 2 Posts: 70 ✭✭bjp1967


    It is a Huawei HG658c on Vodafone network


  • #8
    beauf
    Closed Accounts Posts: 22,648 ✭✭✭✭beauf


    have you tried turning off all other wifi devices then testing it?


  • #9
    sawdoubters
    Banned (with Prison Access) Posts: 1,288 ✭✭✭sawdoubters


    try connecting directly to modem,do a speed test


  • #10
    Overheal
    Registered Users, Registered Users 2 Posts: 86,729 ✭✭✭✭Overheal


    bjp1967 wrote: »
    I am not overtly technical, so not sure how to go about updating driver

    Windows 8.0:

    Press [Win]+W. Type 'Update'. Select 'Install Optional Updates.' It will have an icon with two revolving green arrows. Check for new updates and install all required and optional. Reboot. Repeat after reboot until no updates remain.

    Windows 8.1, same as above, except the option will show up on the sidebar-search simply as "Windows Update" and have an icon with two revolving green arrows (not the many choices which have a cogwheel).

    Driver updates will appear and install along with other system updates using this method.


  • #11
    bjp1967
    Registered Users, Registered Users 2 Posts: 70 ✭✭bjp1967


    Done a driver update and much improved, not as good as old laptop, but much unproved none the less.

    Cheers


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