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Order processing time?

Umekichi · 2014-02-17 12:48:26

Hi there, Placed an order for broadband on the 11th-12th and received an email saying broadband is processing. How long will it take to process? Thanks

17-02-2014 12:48pm

#1

Umekichi

Registered Users, Registered Users 2 Posts: 474 ✭✭

Join Date: September 2011

Posts: 432

Hi there,
Placed an order for broadband on the 11th-12th and received an email saying broadband is processing. How long will it take to process?

Thanks

0

Comments

#2 17-02-2014 1:34pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

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Posts: 6748

Umekichi wrote: »

Hi there,
Placed an order for broadband on the 11th-12th and received an email saying broadband is processing. How long will it take to process?

Thanks

Hi Umekichi

There are a number of different lead times assigned to different types of service, such as 10 working days for installation of a line then a further 5 working days for activation of broadband on a line.

If you would like to PM me your order or account details I will look further in to this for you.

Thanks

Al

0
#3 17-02-2014 2:34pm

Umekichi

Registered Users, Registered Users 2 Posts: 474 ✭✭

Join Date: September 2011

Posts: 432

PM sent

0
#4 17-02-2014 5:10pm

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

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Umekichi wrote: »

PM sent

Hi Umekichi

The PM you sent only includes your email address, can you please PM your address/address of where you ordered the broadband please?

Thanks

Al

0
#5 17-02-2014 7:31pm

Umekichi

Registered Users, Registered Users 2 Posts: 474 ✭✭

Join Date: September 2011

Posts: 432

Eh sorry, I thought I put it in.
Having a bit of a ditsy day today
New PM Sent

0
#6 18-02-2014 10:48am

eircom: Alan

Closed Accounts Posts: 6,831 ✭✭✭

Join Date: October 2012

Posts: 6748

Umekichi wrote: »

Eh sorry, I thought I put it in.
Having a bit of a ditsy day today
New PM Sent

No worries, replied this morning

Al

0
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