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Shipping Issues with Creation Watches

  • 11-02-2014 12:46pm
    #1
    Snake_Doctor
    Registered Users, Registered Users 2 Posts: 207 ✭✭


    Anbody have shipping issues with Creation Watches - I ordered a watch from them on Sunday, selected Fedex/DHL shipping (Free - I have the screendump clearly showing that) - got an email from them today to say that DHL do not deliver to my address (Bull - got loads of DHL Deliveries to our address) and looking for another 12 euro to send it by Fedex? Smells to me.
    Oh and by the way - I tried to ring the local Dublin Number - automated service to contact them by email. Not impressed so far!


Comments

  • #2
    Tigger
    Closed Accounts Posts: 16,705 ✭✭✭✭Tigger


    Snake_Doctor wrote: »
    Anbody have shipping issues with Creation Watches - I ordered a watch from them on Sunday, selected Fedex/DHL shipping (Free - I have the screendump clearly showing that) - got an email from them today to say that DHL do not deliver to my address (Bull - got loads of DHL Deliveries to our address) and looking for another 12 euro to send it by Fedex? Smells to me.
    Oh and by the way - I tried to ring the local Dublin Number - automated service to contact them by email. Not impressed so far!

    who are you ringing in dublin?
    is this a dhl issue or a creation issue


  • #3
    art
    Registered Users, Registered Users 2 Posts: 1,202 ✭✭✭art


    No, never had a problem getting the free delivery here in Dublin (always did wonder how they could manage it mind).


  • #4
    Snake_Doctor
    Registered Users, Registered Users 2 Posts: 207 ✭✭Snake_Doctor


    Tigger wrote: »
    who are you ringing in dublin?
    is this a dhl issue or a creation issue
    Creation - it is Creation who is looking for more money. No reply yet from the emails I sent them.


  • #5
    Tigger
    Closed Accounts Posts: 16,705 ✭✭✭✭Tigger


    Snake_Doctor wrote: »
    Creation - it is Creation who is looking for more money. No reply yet from the emails I sent them.

    Strange I find them great


  • #6
    BanzaiBk
    Closed Accounts Posts: 2,285 ✭✭✭BanzaiBk


    I received a package from them last week with free shipping to Cork. Sounds bizarre tbh.


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  • #7
    ThebitterLemon
    Registered Users, Registered Users 2 Posts: 6,638 ✭✭✭ThebitterLemon


    Found them excellent.

    However, I got caught for custom duty once (not creations fault)

    First time it came FedEx (and no customs issue), second time via DHL and got stung for customs.

    TbL


  • #8
    run_Forrest_run
    Registered Users, Registered Users 2 Posts: 6,463 ✭✭✭run_Forrest_run


    ThebitterLemon wrote: »
    Found them excellent.

    However, I got caught for custom duty once (not creations fault)

    First time it came FedEx (and no customs issue), second time via DHL and got stung for customs.

    TbL

    how much did you have to pay (or as a percentage)? Also did you have to pay a 'handling or service' charge on behalf of DHL? I have no problem paying customs/VAT etc but paying an extra fee imposed by the courier just drives me nuts.


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