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Bank card issue

  • 04-02-2014 10:50pm
    #1
    scon86
    Closed Accounts Posts: 83 ✭✭


    Hi

    My bank card was blocked by yourselfs and when I called 365 I was told that the reason it was blocked could not be discussed and I would have to call back.

    Do BOI cancel customers debit cards without informing them and leaving the customer with no access to the funds in there account?


Comments

  • #2
    Bank of Ireland: Billy
    Closed Accounts Posts: 1,066 ✭✭✭Bank of Ireland: Billy


    [font=Verdana, sans-serif]Hi scon86, [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks for your post. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]It is not Bank of Ireland policy to cancel or restrict the use of a bank card without first attempting to make contact with an account holder. There could be various reasons why your card was blocked and this may be due to security reasons. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]We do not have to account information at this department however if you would like to send a PM with your full name, account holding branch and contact number, we will ask a Customer Advisor in your branch to contact you to discuss this further. [/font]
    [font=Verdana, sans-serif] [/font]
    [font=Verdana, sans-serif]Thanks[/font]
    [font=Verdana, sans-serif] [/font]

    [font=Verdana, sans-serif]Billy [/font]


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