CRC returns

minterno

hi guys,I ordered a turbo trainer from crc a few days ago,it came 2 days later and when I got home from work the wife had it put together and ready for a session,problem is that I ordered the wrong one,the one I wanted had a remote resistance but the one I ordered has none,just clicked on the wrong turbo,its the minoura b60 I wanted and did not realise there was the B60-R and the B60-D,one with remote and the other without,i have since ordered a different one altogether,the cycleops fluid 2 off crc and am wondering can I return the minoura even though the little bits and bobs have been taken out of the plastic bags or am I stuck with it,cheers

Cee-Jay-Cee

Take it apart and put all the pieces back in bags and return it. You simply say that you didn't realise that it was the wrong one after you assembled it. There shouldn't be a problem.

bazermc

Hang on a second. Your wife put it together?

minterno

she's a bit of a MacGyver,she's great at the flat pack's and any puzzle,its a pity she wasn't as fond of the cooking but you cant have everything,cheers,will take a chance and send back the turbo

godtabh

Check out the CRC returns policy. They are very specific about what cab be returned. The turbo has been set up. They won't accept that

minterno

yes I have read the returns policy,might send them an email and see what they say,cheers

WillyFXP

They will take it back no problem, I returned a saddle I'd had on my bike for a week and they were fine about it.

minterno

WillyFXP wrote: »

They will take it back no problem, I returned a saddle I'd had on my bike for a week and they were fine about it.

tx for the reply,tried to email them yesterday but there was some glitch as the message would not send so will ring them tomorrow and see if they can oblige me,cheers

Seanie_H

minterno wrote: »

tx for the reply,tried to email them yesterday but there was some glitch as the message would not send so will ring them tomorrow and see if they can oblige me,cheers

Worth sending the message alright, prob an expensive postage.

I've found CRC great for returns. Sent back a garmin I had used on runs etc. that had a feature restriction and they'd no issue accepting. Very laid back crowd.

minterno

Seanie_H wrote: »

Worth sending the message alright, prob an expensive postage.

I've found CRC great for returns. Sent back a garmin I had used on runs etc. that had a feature restriction and they'd no issue accepting. Very laid back crowd.

yes it might be costly to send it back giver the weight of the parcel,will price it tomorrow and see,cheers