Magnet Broadband

Dublin18.. · 25-01-2014 9:36am #1

I am wondering if anyone is a customer of Magnet or has been in there fibre home areas. They offer 100mb for 50 euro where i am but i am sceptical reading old posts about them and most of the recent ones seem to be about them piggybacking on eircom. Is there support terrible? Eircom wont have efibre here for 3 months approx and the neighbour has eircom 24mb and only getting 4mb.

vibe666 · 25-01-2014 9:56am

If it's the 100Mbps FTTH (Fibre To The Home) then yes, it's awesome.

I have had it for the last year and you really can't beat it, I moved from UPC's 150Mbps service and was worried about the speed downgrade (talk about 1st world problems!) But it kicks UPC's ass simply because the ping is totally unmatched by anything else on the market.

I get 5-6ms pings to most Dublin servers even though I'm right on the outer edge of Dublin 15 (technically in Meath), compared to 30'ish ms with UPC about 1 mile closer to the city centre than I am now and for practical usage I'll take a 5MS ping over an extra 50 or 100Mbps any day.

As for magnet support I have no idea because in the year I've had it I've never had to call them since the day I ordered it as its never even slowed down, never mind gone down entirely.

I had UPC for years before that and had dozens of problems in that time and their support is terrible until you get to the point where you get an engineer out and in my experience of half a dozen different engineers even the engineers hate having to deal with the UPC phone support guys.

Dublin18.. · 25-01-2014 10:01am

vibe666 wrote: »

If it's the 100Mbps FTTH (Fibre To The Home) then yes, it's awesome.

I have had it for the last year and you really can't beat it, I moved from UPC's 150Mbps service and was worried about the speed downgrade (talk about 1st world problems!) But it kicks UPC's ass simply because the ping is totally unmatched by anything else on the market.

I get 5-6ms pings to most Dublin servers even though I'm right on the outer edge of Dublin 15 (technically in Meath), compared to 30'ish ms with UPC about 1 mile closer to the city centre than I am now and for practical usage I'll take a 5MS ping over an extra 50 or 100Mbps any day.

I can get UPC but i had so many issues with them a few years ago that i dont want to use them again. Eircom seems a no go. Glad to hear you are getting on good with magnet. Gives me some confidence using them. Only issue now with them is the price. Its 50euro for Broadband only while UPC is 52 including calls and 25 for first 6 months.

vibe666 · 25-01-2014 10:05am

Even if UPC called me tomorrow and offered me that for 25 for 12 months I wouldn't switch.

Also, magnet haven't blocked any torrenting websites (yet), not to mention that I get faster torrent downloads than I ever got with UPC, even on the 150Mbps UPC before I moved to magnet.

Dublin18.. · 25-01-2014 10:23am

vibe666 wrote: »

Even if UPC called me tomorrow and offered me that for 25 for 12 months I wouldn't switch.

Also, magnet haven't blocked any torrenting websites (yet), not to mention that I get faster torrent downloads than I ever got with UPC, even on the 150Mbps UPC before I moved to magnet.

Thanks for your info.

whomitconcerns · 25-01-2014 10:31am

On my 60mb fibre connection with magnet I usually get 56mb... can't fault it at all. DL at 7mb/s consistently. And they have the Netflix HD service enabled. Sold

whomitconcerns · 25-01-2014 10:32am

TV service is terrible though if that matters

Dublin18.. · 25-01-2014 10:37am

whomitconcerns wrote: »

TV service is terrible though if that matters

Have Sky in:-)

Dublin18.. · 25-01-2014 10:37am

whomitconcerns wrote: »

On my 60mb fibre connection with magnet I usually get 56mb... can't fault it at all. DL at 7mb/s consistently. And they have the Netflix HD service enabled. Sold

Going with netflix also...

Dublin18.. · 25-01-2014 10:48am

Is there any special introduction offers available with them?

vibe666 · 25-01-2014 10:57am

Dublin18.. wrote: »

Have Sky in:-)

ditto. Did try the magnet TV when we moved in, but it was awful so I ditched it within a week and got sky in.

Dublin18.. · 25-01-2014 11:07am

vibe666 wrote: »

ditto. Did try the magnet TV when we moved in, but it was awful so I ditched it within a week and got sky in.

Ye have sky from previous place. Its the only option for pay tv....

vibe666 · 25-01-2014 1:12pm

Dublin18.. wrote: »

Ye have sky from previous place. Its the only option for pay tv....

We would have managed without a paid tv service entirely except for my in-laws babysitting every week.

You may as well sit them in front of the controls for a nuclear reactor as a HTPC, they just couldn't get their heads around it with nobody in the house to work it for them and there's only so long a person can hear the words "would you not just get sky in?" before you give up!

Dublin18.. · 25-01-2014 1:17pm

vibe666 wrote: »

We would have managed without a paid tv service entirely except for my in-laws babysitting every week.

You may as well sit them in front of the controls for a nuclear reactor as a HTPC, they just couldn't get their heads around it with nobody in the house to work it for them and there's only so long a person can hear the words "would you not just get sky in?" before you give up!

I am the same. I wouldn't bother with TV. But the OH is an addict to ****e TV....

Dublin18.. · 25-01-2014 1:17pm

Just one more thing is Magnet a self install? I think there lines are the ones with a Tel and TV on them? Loads around the apartment

vibe666 · 25-01-2014 1:22pm

Dublin18.. wrote: »

Just one more thing is Magnet a self install? I think there lines are the ones with a Tel and TV on them? Loads around the apartment

Mine was, but when I moved in there was a 10 port fibre switch under the stairs and I just connected my router to one of those and it worked right away as I'd already called to get it activated a few days earlier.

Dublin18.. · 25-01-2014 1:45pm

vibe666 wrote: »

Mine was, but when I moved in there was a 10 port fibre switch under the stairs and I just connected my router to one of those and it worked right away as I'd already called to get it activated a few days earlier.

Cool. I have loads of things here that I don't understand. It is a smarthomes without the smart lol. The connection I have available are in the photos. Know the one with tv2 is upc but have not a clue what the rest of are for.

TheChrisD · 25-01-2014 2:13pm

whomitconcerns wrote: »

TV service is terrible though if that matters

When there's that much Internet at your disposal for Netflix or other online streaming, TV doesn't matter as much!

Decent-ish array of channels, and you don't feel like you're paying for 20 channels you actually watch and 300 you wouldn't touch with a barge pole.

whomitconcerns · 27-01-2014 9:19am

well the other half wants E!...i watch discov and comedy central...but with the internet as is very seldom we watch tv. I like my HD channels and all they have is BBC and Rte 2 and they stutter constantly so cant watch them

Nickindublin · 27-01-2014 9:45am

whomitconcerns wrote: »

well the other half wants E!...i watch discov and comedy central...but with the internet as is very seldom we watch tv. I like my HD channels and all they have is BBC and Rte 2 and they stutter constantly so cant watch them

Wonce there broadband is good I'll be happy

whomitconcerns · 27-01-2014 9:51am

well their BB is the best I have had in 3 diff countries!

Pat Mustard · 27-01-2014 9:59am

vibe666 wrote: »

Also, magnet haven't blocked any torrenting websites (yet), not to mention that I get faster torrent downloads than I ever got with UPC, even on the 150Mbps UPC before I moved to magnet.

Magnet is excellent, in my experience. It's customer service has been good. However, it it is blocking the Pirate Bay and, more recently, Kickass Torrents.

Nickindublin · 27-01-2014 11:23am

whomitconcerns wrote: »

well their BB is the best I have had in 3 diff countries!

What other countries are they in?

Nickindublin · 27-01-2014 11:24am

Just signed up for there 100mb. Need an engineer visit as it was not in apartment before. The engineer should be on site Wednesday

whomitconcerns · 27-01-2014 11:24am

ah no not them..I meant I had had BB from other companies in other countries around the same speed and theirs has the best latency and actual speed of the three.

Nickindublin · 27-01-2014 11:43am

whomitconcerns wrote: »

ah no not them..I meant I had had BB from other companies in other countries around the same speed and theirs has the best latency and actual speed of the three.

Ok. Good to hear.

fbradyirl · 18-02-2014 3:09pm

Guys I am currently with Vodafone home BB, and have had bad speeds since xmas. Ranging from 0.3MB to 3MB down. Ping can range from 50 to 1500 at times. I am 4KM from the exchange, and the Vodafone rep tells me that it's an old type exchange (e.g. shared ports, contention). They have a case open for weeks on this.

My question is, would moving to Magnet make any difference to me? The exchange (Kilcolgan) is marked for eFibre on Eircoms map in June. I'm thinking I might join Magnet for a few months until that happens, and then explore the options in the summer regarding fibre.

JR1982 · 03-11-2015 9:12pm

Bit late to this thread, but from all I've read it looks like I need line rental to use magnet, right?
I want to leave UPC 'cause I no longer care for TV, but I don't want to downgrade my package and then have to sign up for another year with them.

Magnet seems good 'cause it's contract free, but I'm guessing with a new line rental I'll need to sign up for another year with Eircom.

Anyone can confirm this?

Magnet Broadband

Comments