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Weird problem on Mac

  • 21-01-2014 3:09pm
    #1
    [Deleted User]
    Posts: 0 ✭


    Hi, I'm trying to log in to my email and drop box account on a mac computer in my office. For some bizarre reason it keeps telling me my email address or password is incorrect when I try to log in on either service. I know my credentials are correct because they work when I Iog in on a windows computer. The caps lock is definitely not an issue and I've tried using chrome instead of safari with no luck. I've never heard of an issue like this and neither has anyone I work with, does anyone know what it might be? Have cleared caches etc already.


Comments

  • #2
    TBi
    Registered Users, Registered Users 2 Posts: 1,784 ✭✭✭TBi


    Try typing your password into textedit or a similar text editing program. Mac's have symbols in different locations. You may inadvertently be entering the wrong password.


  • #3
    [Deleted User]
    Posts: 0 ✭ [Deleted User]


    TBi wrote: »
    Try typing your password into textedit or a similar text editing program. Mac's have symbols in different locations. You may inadvertently be entering the wrong password.

    Ahh one of the shift keys wasn't working. Feel silly now, thanks!


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