Advertisement
If you have a new account but are having problems posting or verifying your account, please email us on hello@boards.ie for help. Thanks :)
Hello all! Please ensure that you are posting a new thread or question in the appropriate forum. The Feedback forum is overwhelmed with questions that are having to be moved elsewhere. If you need help to verify your account contact hello@boards.ie
Hi there,
There is an issue with role permissions that is being worked on at the moment.
If you are having trouble with access or permissions on regional forums please post here to get access: https://www.boards.ie/discussion/2058365403/you-do-not-have-permission-for-that#latest

SO payment due question

  • 21-01-2014 9:40am
    #1
    apeking
    Registered Users, Registered Users 2 Posts: 492 ✭✭


    Hi,

    I was due to receive a SO payment on the 20 Jan (it was the first installment of 12) and it has not arrived into my account as of today. (From AIB to BOI).

    Can you please confirm if this is due to the SEPA changes?

    I want to rule out that the SO was not set up correctly originally.


Comments

  • #2
    Bank of Ireland: Elaine
    Closed Accounts Posts: 1,367 ✭✭✭Bank of Ireland: Elaine


    Hi apeking,

    Thank you for getting in contact with us.

    Bank of Ireland will always process SEPA credits as soon as possible when received from other banks. The paying bank may have sent the funds slightly later under SEPA but they should still arrive on the value date.

    The best thing would be for you to check with the payer directly to ensure the standing order was setup corretly.

    We hope this helps.

    Thanks,
    Elaine


Advertisement