Poor Wifi

Noccy_Mondy

Hey,

When I connect my laptop directly to the router using the yellow ethernet cable, everything works 100%. The problem is, when I take the laptop to another room and attempt to use the wifi the signal drops to one or two bars, goes very slow, and frequently stops altogether saying "no connections are available". I've tried everything thats said on you're website, but to no avail. There's no other devices connected to the wifi, no smartphones, sky etc. I've connected the router directly to the phone line, but that makes no difference to the situation. This is only a fairly recent problem, it was working fine up to recently. Any help appreciated!

Thanks.

jt69er

Noccy_Mondy wrote: »

Hey,

When I connect my laptop directly to the router using the yellow ethernet cable, everything works 100%. The problem is, when I take the laptop to another room and attempt to use the wifi the signal drops to one or two bars, goes very slow, and frequently stops altogether saying "no connections are available". I've tried everything thats said on you're website, but to no avail. There's no other devices connected to the wifi, no smartphones, sky etc. I've connected the router directly to the phone line, but that makes no difference to the situation. This is only a fairly recent problem, it was working fine up to recently. Any help appreciated!

Thanks.

Having the same problem...eagerly awaiting a response to your post

Noccy_Mondy

jt69er wrote: »

Thanks.
Having the same problem...eagerly awaiting a response to your post

I've been waiting over a week, I don't think there will be a response.....

eircom: Alan

Noccy_Mondy wrote: »

Hey,

When I connect my laptop directly to the router using the yellow ethernet cable, everything works 100%. The problem is, when I take the laptop to another room and attempt to use the wifi the signal drops to one or two bars, goes very slow, and frequently stops altogether saying "no connections are available". I've tried everything thats said on you're website, but to no avail. There's no other devices connected to the wifi, no smartphones, sky etc. I've connected the router directly to the phone line, but that makes no difference to the situation. This is only a fairly recent problem, it was working fine up to recently. Any help appreciated!

Thanks.

Hi Noccy_Mondy
 
Please accept my apologies for the delay in getting back to you; I completely missed your post last week.
 
From what you have detailed above this issues is obviously concerning your wifi on the modem. There are a number of measures you can take with this such as changing the wireless channels you are using and exploring your options in getting a new modem. Before considering getting a new modem I highly recommend changing wireless channels.
 
It could also be the case where the distance of the device you are using is too far for the wifi but it does not sound to be the case as you have stated this is only a recent issue.
 
Below you will find a guide and instructions on how to change wireless channels (located halfway down the page) :
 
http://community.eircom.net/t5/Broadband/Improve-Your-Wireless/m-p/6181/highlight/true#M6300
 
The information in this link can be very helpful in dealing with the issues in hand.
 
Thanks
 
Al

Noccy_Mondy

Hey,

That's no bother at all.
I tried connecting via wifi with the router right beside the laptop, but the signal still stayed poor. That said, the signal hasn't been as bad this last few days. I ordered a new router from eircom two weeks ago, but there still is no sign of it. Is there any way of tracking this?

Thanks. 

eircom: Alan

Noccy_Mondy wrote: »

Hey,

That's no bother at all.
I tried connecting via wifi with the router right beside the laptop, but the signal still stayed poor. That said, the signal hasn't been as bad this last few days. I ordered a new router from eircom two weeks ago, but there still is no sign of it. Is there any way of tracking this?

Thanks. 

HI Noccy_Mondy

In fairness it should have been with you by now, please PM me your landline number and I'll check this out.

Al