Vodafone Fibre broadband.

vectra

Hi guys,
I am currently on Vodafone ngb with the up to 24mb package. Currently getting 17mb.
I signed up for fibre the other day and the modem has just arrived now,
I am supposed to have an engineer call to set it up on Monday but to be honest I dont really want someone trapesing in and out of my house as the road is filthy outside and I respect my carpets too much.

Is it a simple plug and play sort of changeover as in unplug my own modem and plug in the new one?
Would I automatically hook up the the new contract?
Oh.
In Fermoy and was told be operator I would get min of 50mb speed.

Thanks for any help.

Careful_now!

I got the vodafone fibre installed about a month ago.

Eircom engineer comes into the house and does something at the phone socket on the wall. only takes about 15 minutes

fat-tony

The technician installs a new master socket (this is usually in the hall where the cable comes into the house) which contains a splitter/filter and reconnects any extension cabling or monitored alarm cabling if you have it. If you have phone extensions in place they will no longer need filters as there is a filter built into the master socket. You may want to give some thought as to where you want to site your new modem as it is supposed to be plugged into the master socket. If you currently run your existing ADSL modem off an extension this might not be suitable for the VDSL kit as it needs a proper twisted pair cable run. The technician should be able to advise on this or may even run an extension specifically for the VDSL modem.
Be aware, that if you need to set up port forwarding (for xbox, gaming etc.) on the VF modem/router, the settings look at the ADSL connection by default. You have to specify that you are using the VDSL connection. See screenshot for the correct route - it defaults to ATM_TR069..... which is the ADSL connection.

Frank Garrett

fat-tony wrote: »

The technician installs a new master socket (this is usually in the hall where the cable comes into the house) which contains a splitter/filter and reconnects any extension cabling or monitored alarm cabling if you have it. If you have phone extensions in place they will no longer need filters as there is a filter built into the master socket. You may want to give some thought as to where you want to site your new modem as it is supposed to be plugged into the master socket. If you currently run your existing ADSL modem off an extension this might not be suitable for the VDSL kit as it needs a proper twisted pair cable run. The technician should be able to advise on this or may even run an extension specifically for the VDSL modem.
Be aware, that if you need to set up port forwarding (for xbox, gaming etc.) on the VF modem/router, the settings look at the ADSL connection by default. You have to specify that you are using the VDSL connection. See screenshot for the correct route - it defaults to ATM_TR069..... which is the ADSL connection.

Do you need port-forwarding for seeding on uTorrent?

ED E

Frank Garrett wrote: »

Do you need port-forwarding for seeding on uTorrent?

No, but you'd seed more with forwards in place.

michael999999

Frank Garrett wrote: »

Do you need port-forwarding for seeding on uTorrent?

Newbie question, would I need to do this for faster streaming of netflix for instance?

Frank Garrett

michael999999 wrote: »

Newbie question, would I need to do this for faster streaming of netflix for instance?

No, the ports for internet browsers is always open and it would not effect the speed anyway.

Ports are used to connect others to your router. Some ISPs block them to stop P2P file-sharing. They block them by giving you routers/hubs with no flexability in its firewall, so you have to manually port-forward to allow people to connect to your router.

It's a pain in the ass, I've yet to figure out how to do it.

ED E

Frank Garrett wrote: »

No, the ports for internet browsers is always open and it would not effect the speed anyway.

Ports are used to connect others to your router. Some ISPs block them to stop P2P file-sharing. They block them by giving you routers/hubs with no flexability in its firewall, so you have to manually port-forward to allow people to connect to your router.

It's a pain in the ass, I've yet to figure out how to do it.

Not quite true. Ports are blocked for your own safety(well, not blocked, stealthed is the best "mode"). With inbound connections NAT wouldnt know what to do anyways, so pointing a port to a device is necessary. Same with the piece of junk UPC sends and a $2000 enterprise unit.

kaizersoze

vectra wrote: »

Hi guys,
I am currently on Vodafone ngb with the up to 24mb package. Currently getting 17mb.
I signed up for fibre the other day and the modem has just arrived now,
I am supposed to have an engineer call to set it up on Monday but to be honest I dont really want someone trapesing in and out of my house as the road is filthy outside and I respect my carpets too much.

Is it a simple plug and play sort of changeover as in unplug my own modem and plug in the new one?
Would I automatically hook up the the new contract?
Oh.
In Fermoy and was told be operator I would get min of 50mb speed.

Thanks for any help.

Well law-de-daw your majesty.....:P

As well as the new socket, he also needs to disconnect your line at the exchange from your current DSL service. Then he'll patch your line across to the fibre cabinet up the road.

fat-tony

Frank Garrett wrote: »

No, the ports for internet browsers is always open and it would not effect the speed anyway.

Ports are used to connect others to your router. Some ISPs block them to stop P2P file-sharing. They block them by giving you routers/hubs with no flexability in its firewall, so you have to manually port-forward to allow people to connect to your router.

It's a pain in the ass, I've yet to figure out how to do it.

As ED E posted, the router by design blocks inbound connection attempts from the WAN to random ports, so you have to specifically nominate ports and IP addresses within your LAN to allow external connections. I use this facility to permit remote access to my Planeplotter feed on my PC. I've had three different ISP-supplied modem/routers over the past 10 years and all have had user facilities within the NAT / firewall configuration to permit port forwarding or "pinhole enabling". The VF VDSLmodem/router is exactly the same. One thing I did turn off was uPnP (which is enabled by default). This is set on to enable applications or hardware like xbox to create their own port forwarding rules but it is a serious security risk as malware can exploit uPnP for nefarious purposes, so it's best to control port forwarding manually.

SnowDrifts

Also switching to VF Fibre next week. Phone cables are a slight mess in my house with an extension running for phone and router on a separate line (that for some reason won't work if phone+router are connected to same line).

My question is.. will the engineer run a new cable to new faceplate if I ask him to? (It's only approx. 10 meters) and also would it be cat5? Would I be better off running a Cat5e or 6 myself and just let the engineer connect it to the new faceplate?

fat-tony

SnowDrifts wrote: »

Also switching to VF Fibre next week. Phone cables are a slight mess in my house with an extension running for phone and router on a separate line (that for some reason won't work if phone+router are connected to same line).

My question is.. will the engineer run a new cable to new faceplate if I ask him to? (It's only approx. 10 meters) and also would it be cat5? Would I be better off running a Cat5e or 6 myself and just let the engineer connect it to the new faceplate?

If you can run CAT5/6 yourself and ask the engineer nicely he/she probably will oblige. Theoretically, VF advertise a 30m extension at an extra cost, but when I ordered back on Nov 1 the customer service people did not seem to know anything about it. The engineer used my existing cable run and put an RJ11 plug on it and connected it to the box. Although it worked fine I subsequently replaced the cable with CAT5 and improved the reported signal quality on the DSL status page.

SnowDrifts

fat-tony wrote: »

If you can run CAT5/6 yourself and ask the engineer nicely he/she probably will oblige. Theoretically, VF advertise a 30m extension at an extra cost, but when I ordered back on Nov 1 the customer service people did not seem to know anything about it. The engineer used my existing cable run and put an RJ11 plug on it and connected it to the box. Although it worked fine I subsequently replaced the cable with CAT5 and improved the reported signal quality on the DSL status page.

Well maybe I will just re-wire and connect the old faceplate up myself so the enginneer will have to do it that way. Did you not consider using a CAT5e or 6? I know CAT5 has a data limit of 100mbps and they say when vectoring happens later on this year, speeds will be circa 100mbps so then is there any point using upgraded cable?

fat-tony

SnowDrifts wrote: »

Well maybe I will just re-wire and connect the old faceplate up myself so the enginneer will have to do it that way. Did you not consider using a CAT5e or 6? I know CAT5 has a data limit of 100mbps and they say when vectoring happens later on this year, speeds will be circa 100mbps so then is there any point using upgraded cable?

CAT5 is ok for gigabit operation. What you may have seen is that CAT5 has a bandwidth limitation of 100MHz which is a different thing. VDSL is carried to your house on CAT3 twisted pair cables, so CAT5 is an upgrade, if anything. The VDSL signal is encoded on a 17Mhz or a 30Mhz carrier, so CAT5 is well capable of carrying it. CAT6 is certainly more "future proof" but is heavier gauge and may require specific RJ45 connectors.

SnowDrifts

CAT5 it is then... cheers for the advice ft.

vectra

kaizersoze wrote: »

Well law-de-daw your majesty.....:P

As well as the new socket, he also needs to disconnect your line at the exchange from your current DSL service. Then he'll patch your line across to the fibre cabinet up the road.

:P

So,
Do I take it that he arrives at my house.
Fit the new socket and plug in or do whatever with the modem.

Head tot he exchange and disconnect the current line.
Head to the cabinet up the road and patch me up.

Is this all in the one day or is there a down time?

ED E

He fits the new socket, connects the modem, goes to the cab, switches the cable over, then taps on his blackberry to finish the job. All going to plan its a 20 minute operation.

fat-tony

Without wishing to appear overly pedantic - the sequence of events was slightly different in my case.
Engineer phoned me to let me know he would be coming about 10 mins beforehand. I said ok and shortly after my monitored alarm started beeping as the line was disconnected and my BB service dropped. I had been using the supplied VF VDSL modem on the ADSL service beforehand (it supports ADSL, VDSL and some form of direct ethernet). As soon as my alarm stopped beeping (about 5 mins) I knew the line was back and I rebooted the modem and did a quick speedtest, just as the tech was arriving at my front door - yay 66Mb!
He took about 25 mins to untangle the rat's nest of wires and alarm loop in the old junction box and fit the new NTU and connect up my extension cable etc. and he had a visit from a supervisor during that time. I asked if he wanted to check the modem, but he said he didn't have that on his worksheet and as I seemed to have it under control at that point he left.

vectra

Well,
As the story goes.
"Only for bad luck I would have no luck"

Engineer arrived last monday 6th and had a look around at my setup ( connections on walls)
All seemed good and he disconnected the box to which I had phone/modem connected and clipped on two wires to it and a box to do some reading or whatever.
He said he would be back in 5 minutes as he had to go to the cabinet in changeover the connection.

He arrived back around 15 minutes later saying ( Bad News )
The cabinet to which he had a key for was also locked with a Padlock and unfortunately he had no key for this.
He rang another engineer to check if he could get a key and went away saying they would be back to me shortly.

Well, the next day ( Tue. 7th ) another engineer arrived, I showed him what engineer 1 had said needs doing and he popped off to go to the cabinet.
Also. same scenario.

Same story. "We will ring you"

Last Friday a neighbour living just across the street from my house called to see how I got on and i explained to him. He told me he had ordered it from Eircom last Friday ( 3rd ) and they were coming Monday ( Today )

Just 30 minutes ago I noticed the engineers van pulling away from his house and I took a chance and walked tot he cabinet and low and behold he had a key.

I came home and rang Vodafone to query when I was getting my install to be told I was penned in for the 20th.

Not a happy Vodafone customer now.

vectra

Sorted today

Line Status
Help
Line standard VDSL2
Channel type
None
Downstream line rate (kbit/s) 50174
Upstream line rate (kbit/s) 20479
Downstream SNR (dB) 13.7
Upstream SNR (dB) 8.3
Downstream line attenuation (dB) 11
Upstream line attenuation (dB) 3.3
Downstream output power (dBmV) 12
Upstream output power (dBmV) -6.9
Downstream CRC 137
Upstream CRC 0
Downstream FEC 7
Upstream FEC 16

cert2009

how do you get fiber broadband, are you supposed to ring them, or willthey come themselves, Im living in clonee, dublin 15, and still no fiber broadband?

Kristopherus

cert2009 wrote: »

how do you get fiber broadband, are you supposed to ring them, or willthey come themselves, Im living in clonee, dublin 15, and still no fiber broadband?

Go on to the websites of the various providers. Enter your landline number in the appropriate place. The result will tell you whether you can get it or not. Do the maths then. If you don't feel like ringing, you can sign up online.

cert2009

Kristopherus wrote: »

Go on to the websites of the various providers. Enter your landline number in the appropriate place. The result will tell you whether you can get it or not. Do the maths then. If you don't feel like ringing, you can sign up online.

Ok thanks alot, I found that landline number thing, aparently fiber isnt in my area yet, I would have thought dublin areas would have it first

BUt anyway even though I pay for 24mb, we only get 3-4 mb, because they never gave us the neweer modems, one we have is 10 years old

Im going to have to ring them to get new modem